-
It's amazing how it never fails that pretty much everyday, you see another post about how someone loses all their messages on their phone. Of course, this is because of the limited device memory provided in our Blackberries. You would think RIM or the service carriers would provide some sort of guide or other notification to the new buyer that they need to perform weekly battery pulls or soft resets to clean out the memory on their phone so that total message loss does not happen (but of course, they can't because then the phone wouldn't sell as well). Btw, the links provided to help with the memory problem are great, but to the total novice, I think it would be helpful to tell them where to go on their phone to check their remaining device memory- To the original poster, go to your Options icon (it looks like a wrench). Then select STATUS. On that page, you'll see a number next to FILE FREE. That shows you your current remaining device memory on the phone. If it gets below 12 million, you're in the red zone for a message wipe.
Back to my rant- Because of the helpful folks on this site, at least I was given guidance on how to manage the limited memory on my phone, but not everyone who buys a Blackberry would know to come here to ask for help, and will continue to run into these sort of problems. Even so, I think it is ridiculous that I have to perform soft resets or battery pulls once a week to keep my phone from going into total delete mode. I can just imagine how many times folks who work at these carriers have to deal with customers coming in complaining about why their phone lost all their messages, and wanting to return their phones because of these glitches, when they are not even glitches...just that the phone is not provided with enough memory from the get go. I mean, does it really cost RIM that much to provide a bit more device memory on their phones? At the very least, I think RIM should put a feature on the phone (sorta like a pop up reminder) that comes up on your screen when your memory gets so low that the phone's about to do a message wipe, to tell you that if you don't clean out old messages and browser cache now, etc., you will LOSE ALL YOUR MESSAGES!" Ok, rant over.
Last edited by dknyberry; 01-09-09 at 10:20 AM.
01-09-09 10:02 AM
