My berry is dead. I've been trying to upgrade the os for weeks, and keep getting this error. It seems like the phone keeps rebooting when the updater tries to access the rom.
So, I wiped the device, figuring that would help. No avail! I still get the error and now have a dead phone.
I read to try using the web update from another computer. I'm waiting for it to download now. Please, if someone can, help!