I have a similar dilemma way back, but good thing my friend whose an expert on blackberry phones helped me out. Not sure how he did it exactly. Perhaps you can check their main site for some tech support.
Most everything works but auto on/off which is what I bought the app for. sometimes it works sometimes it doesnt. Last night it turned off fine but didnt turn on today. I havent had it work properly once and Ive had the app for a week. Any help?