1. dream__02's Avatar
    this has been happening for a while but it has been especially bad the last 2 weeks. I usually keep ongoing conversations open and lately they have been deleting or closing. It doesn't prompt me to close them - it just closes and I lose the entire convo.

    Does anyone know why - or how to fix it?
    09-09-08 01:55 PM
  2. sunkast's Avatar
    Check your file free. Go to Options > Status. What numbers do you see for File Free?
    09-09-08 01:59 PM
  3. dream__02's Avatar
    14752116 bytes
    09-09-08 03:04 PM
  4. sunkast's Avatar
    That sounds fine for now, but I am still thinking you were low on memory. What you describe sounds like the typical symptons. If you are low on memory, the device will start deleting messages (email, sms, call logs) to free up more space. Usually this happens if there is less than 10,000,000 bytes free.

    How to Increase BlackBerry's File free memory
    09-09-08 03:11 PM
  5. glamcam's Avatar
    good to know. I always wondered why I would lose messages and such. I hate when that happens. Thanks!
    09-10-08 03:27 PM
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