1. pjforward's Avatar
    Does your pearl have to be activated with your carrier to be recognized by your computer and desktop manager???
    07-19-08 12:14 PM
  2. sunkast's Avatar
    I am pretty certain it doesn't. Why do you ask?
    07-19-08 12:17 PM
  3. pjforward's Avatar
    just got my pearl yesterday and I haven't activated it yet and I can't get my pc to recognize it at all. I've tried everything I can think of. Any help?
    07-19-08 12:20 PM
  4. sunkast's Avatar
    It would help us to know what you are experiencing. When you say it isn't being recognized, what are you seeing, what is happening? Do you have Desktop Manager installed?
    07-19-08 12:24 PM
  5. pjforward's Avatar
    Yeah, I have it installed. I have tried numerous computers and same result. The computer doesn't make the chime noise when it recognizes a new usb device. The phone does light up and charge but doesn't seem to be recognized. On Desktop manager it says not recognized and I made sure it was set to usb and clicked detect but nothing. Is there a setting that I have to have my pearl on for the computer to recognize it?
    07-19-08 12:29 PM
  6. sunkast's Avatar
    What OS are you using on your PC? XP or Vista? If Vista, did you install Desktop manager from an admin account? If you didn't, you should try that.
    07-19-08 12:33 PM
  7. pjforward's Avatar
    my system is xp
    07-19-08 12:49 PM
  8. sunkast's Avatar
    Look through the search results.... maybe you can find more suggestions.

    site:forums.crackberry.com USB recognize - Google Search
    07-19-08 02:24 PM
LINK TO POST COPIED TO CLIPBOARD