1. DTL.Alan's Avatar
    I am new to BlackBerry. I have a 8130 Pearl from Sprint. My unread messages icon for some reason stays at 2 even though I have cleared all messages from all folders and marked all prior messages read in my e-mail folders. I can clear this icon by removing the battery, but to me, I should not have to do that every day. Also, The missed calls icon is stuck on 2 missed calls. I have deleted all of my missed calls, and the icn sitll shows 2.
    By the way, it is only a coincedence that both the missed calls and unread messages are both '2'. I have cleared the unread messages numerous times by removing the battery. For a while I had 1 next to the missed call icon and just recently that has turned to 2. The has never reset with the battery removed.
    Any ideas?
    Thanks in advance.
    02-19-08 11:01 AM
  2. jsanders's Avatar
    Often changing themes and returning yours will clear it.

    Try all these tips...

    How do I reset my message counter to clear, or zero? - BlackBerryFAQ.com

    Good luck.
    02-19-08 11:05 AM
  3. DTL.Alan's Avatar
    Thanks...tried all of that except for new OS. Icons still show missed calls and unread messages.
    How is OS re-installed, and do I really want to do that?
    02-19-08 11:22 AM
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