- How long have you had the phone? If you got it new and have had it for less than a year you should just get it replaced. (That's the easy answer.) If you can't then there are posts out there describing how to disassemble clean and reassemble the trackball assembly.01-19-09 08:14 PMLike 0
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- All you need to do is press down firmly and then roll around in all directions while mashing down. This clears out the debris - usually a hair, dust, etc.
I clean mine periodically with a can of air. I have also read that alcohol pads do a good job.
Good luck and don't panic01-19-09 08:46 PMLike 0 - Trackball only moves one way I have had my Blackberry 8310 Curve since March an initially purchased from Suncom as of December I was having issues with my trackball took it into T Mobile store because they bought out Suncom and told me that I am not covered under the warranty with them because Suncom has a different warranty. I don't know what I should do because I cant be without a phone I am trying find a way to purchase a trackball and ring. what should I do?01-19-09 08:52 PMLike 0
- Hi - I have a Pearl 8120 and use it constantly so the trackball does act up...a few times it totally stopped responding. I pop it out about every month, clean it with alcohol and a lint free cloth and then it works great. I was nervous bout it too but it is very easy. I know a few folks who have replaced their trackball but I haven't...yet.01-19-09 11:11 PMLike 0
- Hi - I have a Pearl 8120 and use it constantly so the trackball does act up...a few times it totally stopped responding. I pop it out about every month, clean it with alcohol and a lint free cloth and then it works great. I was nervous bout it too but it is very easy. I know a few folks who have replaced their trackball but I haven't...yet.01-20-09 08:19 AMLike 0
- Just make sure you don't break the clips that hold the ring in place, they are at the 3 6 and 9 o'clock positions. If you beak those the you'll have to order a new ring (and you then might as well order the ball too if that happens since you'll be waiting for shipping at that point).
Otherwise it's a price of cake. Trackball reassembly usually goes ok as long as you are appropriately gentle with everything.
Posted from my CrackBerry at wapforums.crackberry.com01-20-09 01:50 PMLike 0 - When my trackball has acted up, I've found that it is a software problem (of which I've had many). Typically, it takes multiple battery removals before the trackball is functioning again.01-20-09 02:28 PMLike 0
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