Built for Business - Learn more about BlackBerry KEY2
  1. awwy's Avatar
    After I ugrade my phone software form 4.3 to 4.5, the star button and the "#" button are not working. What do you think could be the problem? The buttons were working before the upgrade.
    Last edited by awwy; 04-30-09 at 06:25 PM.
    04-30-09 05:10 PM
  2. cnorton's Avatar
    Have you tried a battery pull? Pull out the battery while the device is on for 30 seconds then place it back in and it should reboot
    04-30-09 05:15 PM
  3. awwy's Avatar
    Thank you for your answer, but unfortanely I did that already and it did not work, I even received a replacement phone because I thought it was something really wrong with the phone, but the same thing happended with this new phone as soon as I upgrade the software.
    04-30-09 06:23 PM