1. s2000's Avatar
    I've used Treo's for years and just switched to BB 8130. I tried to download a program from Handango and my BB is stuck in a loop. The screen has been showing an hourglass for 2 hours. I removed the battery but it had no effect. Can anyone help me?
    12-26-07 10:20 PM
  2. chucky_b's Avatar
    removing the battery is the first step to take...try removing it again, and leave it out for 30 seconds...then put it back in...the BB will hourglass for about 2-5 minutes before booting back up (if it does)

    if it doesn't boot up, you're looking at a device OS reload....you need a PC, the BB Desktop Manager software (on the CD), and the BB device software (from you're carrier's website).
    12-26-07 10:23 PM
  3. s2000's Avatar
    Wow. Your response was fast. I appreciate that. I'll try what you said. Thanks
    12-26-07 10:28 PM
  4. R33C3's Avatar
    Or Alt. + LEFT Shift + Del.

    For a soft restart
    12-26-07 10:28 PM
  5. s2000's Avatar
    The only shift key I see on the 8130 is the same key as the # key. The alt key is the down arrow key on the left and the delete key is labeled "delete." I'm I missing something regarding the "left shift?"
    12-26-07 11:18 PM
  6. sher_zx6r's Avatar
    The Pearls only have one shift key. The Curves have two. Try leaving the battery out longer, two hours or more. This works most times.
    12-26-07 11:40 PM
  7. sher_zx6r's Avatar
    Here is a link for a free soft reset program. No longer will you have to physically pull your battery. Works slicker than $&!# through a goose.

    geek and proud - BlackBerry Software
    12-26-07 11:47 PM