[kama21]

got my pearl saturday and i still can't figure out this whole 'call logs' thing.
i just want a list of all my calls, incoming, outgoing, missed, etc.
when i hit send, it's either empty or only has my most recent call.
i've had 2 missed calls now that i've had to listen to my voicemail to figure out who it was that called!
the icon showed up on my home screen, but the number was nowhere to be found.
i have a 2gb memory card and i highly doubt my memory would be full already.

[daddybear]

open messages...

menu>view folder>phone call log....

-db

[garbagefairy1967]

I set up the left convience key to call log instead of voice prompt, it works for me! Good Luck!! You found the best website for BB questions and friendly people to help!

[kama21]

open messages...

menu>view folder>phone call log....

-db

thank you.
that will come in handy but as of right now, those folders are empty and they shouldn't be.

it says i have no memory free, but i KNOW i haven't filled up my entire 2g memory card yet...

[daddybear]

ahhhh...

ok...

try this:

options>status>file free

what does it say?

[daddybear]

ok...

Why is my BlackBerry losing its call logs or message logs?
From BlackBerryFAQ.com

Having a large amount of images, ringtones and or games stored in the device may reduce available free memory. If the BlackBerry Pearl's memory is at or near capacity the handheld will begin to delete the oldest Call Log and Text Message (SMS) entries in an effort to free up memory space. In order to prevent this, free memory must be increased. NOTE: Saved messages will not be deleted.

(Thanks to BobRoss @ BlackBerryForums.com for collecting this information)

Determine the Amount of Free Memory on the BlackBerry

* On your BlackBerry, go to Options > Status. That will show your amount of free memory.
* If the amount of free memory available on the handheld is 0, the amount of free memory must be increased to prevent the handheld from auto deleting call log entries and messages.

Suggested Ways to Increase Free Memory

Reduce Allocated Media Memory
1. Scroll to and select the Media icon.
2. Select the Pictures icon.
3. Select the Device Memory icon.
4. Press the Menu key, select Options.
5. Change the Device Memory Limit to 12MB.
6. Press the Menu key, select Save.
7. Hard Reset the BlackBerry.
Reduce Calendar Keep Appointments to 60 days or less
1. Scroll to and select the Calendar icon.
2. Press the Menu key, select Options.
3. Scroll to and select Keep Appointments.
4. Select the desired amount of time to keep appointments.
5. Press the Menu key, select Save.
6. Hard Reset the BlackBerry.
Reduce the amount of time Messages are kept on the handheld.
1. Scroll to and select the Messages icon.
2. Press the Menu key, select Options.
3. Select General Options.
4. Scroll to and select Keep Messages.
5. Select the desired amount of time to keep appointments.
6. Press the Menu key, select Save.
7. Hard Reset the BlackBerry.
Clear Cache and Cookies
1. Scroll to and select the Browser or Media Net icon.
2. Press the Menu key.
3. Select Options.
4. Select Cache Operations.
5. Select Clear History.
6. Note: Clear History will no longer appear once it has been selected.
7. Hard Reset the BlackBerry.
Delete Unused Languages
Note: If deleting both the unused languages and the sample video wait to restart the device until both processes have been completed
1. Scroll to and select the Settings icon.
2. Select the Options icon.
3. Select Advanced Options.
4. Select Applications.
5. Scroll to and highlight each of the unused languages under the Input Support and Language and Input Support subheadings.
6. Press the Menu key.
7. Select Delete.
8. Select Delete.
9. When prompted to Restart select No until all unused languages are deleted.
10. NOTE:Repeat steps 4-8 until all unused languages are deleted then select Yes when prompted to restart.
11. Hard Reset the BlackBerry.
Delete Sample Video
Note: If deleting both the unused languages and the sample video wait to restart the device until both processes have been completed. The sample video is the pre-installed video for the blackberry and is ~2.2MB in size.
1. Scroll to and select the Settings icon.
2. Select the Options icon.
3. Select Advanced Options.
4. Select Applications.
5. Scroll to and highlight "Blackberry Sample Video".
6. Press the Menu key.
7. Select Delete.
8. Select Delete.
9. When prompted to Restart select Yes.
10. Hard Reset the BlackBerry.
Change Call Log Options
1. Scroll to and select the Phone icon.
2. Press the Menu key.
3. Select Options.
4. Select Call Logging.
5. Select either Missed Calls or None.
6. Hard Reset the BlackBerry.


try that.

[kama21]

0 bytes.
how did i manage that?

all of my ringtones and pictures are saved to the storage card.
i have everything set as per the memory managing instructions... (the ones you just posted. i tried that first!)

[daddybear]

pull the battery out while its stil on...then when it reboots check the file free again...

-db

[sheepdog#WN]

I was having the same issue as the OP with the call log deal. My issues are a step further. I have none of my calendar appointments listed from March 6 back! I had this whole thing happen before and called Sprint over and over, to the point of replacing the phone. It is incredible to me how little they can help with some of these issues. Anyway, I got a new phone and eveything was good to go until today....literally. Man this is frustrating. I did go through the steps that daddybear listed and went from 0 to 12473089 Bytes in the File Free section. So that had to help. But, my appointments are still missing. However, they are still listed on my laptop in Outlook (thank God). Any suggestions would be so appreciated. I do believe that many of my issues might have been due to having a bunch of junk that needed to be either deleted, or moved (i.e. pics to memory card). So there you go. I will also note that I have my Calendar options set up to keep appointments for 60days. I was hoping that freeing up the memory would enable the Calendar to "repopulate" itself with the missing appointments. Ok, I am starting to ramble. Thanks for the help.