[HWHarry]

I just bought a used Pearl 8130. What is the best procedure to wipe the previous users data from the phone and start fresh ? Should I just reload the OS ? I'm a relative newb to the BB scene. Please help. Any and all help appreciated.

Thanks.

[ambeyrae]

Best thing to do is to go to settings<options<security options<general settings<press the menu key adn then select wipe handheld. that will wipe the device and set it back to factory settings.

[HWHarry]

Best thing to do is to go to settings<options<security options<general settings<press the menu key adn then select wipe handheld. that will wipe the device and set it back to factory settings.

Sweet, just did that. Also I notice that the most current OS on the BB site is version 4.5.0.177 and the current OS on the Pearl is 4.3.0.66. Should I upgrade ? I have all the cables, what is the procedure ?

Again, thanks so much for the info.

[giantfan30]

Sweet, just did that. Also I notice that the most current OS on the BB site is version 4.5.0.177 and the current OS on the Pearl is 4.3.0.66. Should I upgrade ? I have all the cables, what is the procedure ?

Again, thanks so much for the info.

yes you should upgrade..go to the link i provided and it will answer all your questions

BlackBerry 101: How to Install or Upgrade to a New RIM BlackBerry Operating System (OS) | CrackBerry.com

[ambeyrae]

Yes, definantly upgrade to the 4.5 you will be happier......just follow the link in giantfan post and upgrade......let us know how it turns out.

[Iceman]

Welcome to crackberry! Check out the 101 lecture series found in my signature. It contains a lot of answers to FAQ's that newbies may have...

[HWHarry]

OK, thanks for all your help. All problems resolved but what a story !!

I bought a second hand 8130. I called Bell at the sellers house and verified the ESN. I was told it was good with no negative flags on the account. Great, I buy the unit. Arrive at the local Bell store and ask to swap my current cell # to the 8130. I'm immediately told that the ESN is flagged !!!! I'm LIVID !!!! I tell them I just got off the phone no more than 1 hour ago with Bell and they said the ESN was clear and now they just did a 180 ? Turns out the previous owner had not paid his bill and the unit was shut down some time ago, surprise surprise. I had to get a written receipt from the seller saying he sold me the unit and I had to fax that to the head office. Long story short, 2 hours later and many hairs less I had it activated on my account. I can't wait for Monday, I'm going to get the head of customer service on the phone and demand some comp'ed service for their complete lack of protection for their customers.

[HWHarry]

Oh ya, I wiped the unit and upgraded to OS v4.5 from v4.3 . The desktop software crashed at 95% and the unit was nuked. I have to use the app loader to restore it but v4.5 then loaded flawlessly.

Again,..thats for the help for all those that responded.

[Iceman]

Wow that is insane. I'm glad you got it all squared away. Hopefully someone will hear your case and it will turn out like you want it to. Good luck...