1. adama11's Avatar
    Good afternoon all,

    I have a unique situation (from what I can tell by the lack of other forums). I have a BB Pearl user set to delete messages on "Mailbox & Handheld". If they read it from the Blackberry and hit delete, it removes it on the BES side, but it stays on the device. Now, if they don't open it from the device, they can delete it with no issues.

    I've removed the battery, I've wiped the device, I've even ordered a new device. These have all just been temporary solutions, and often returns within a couple weeks. I also verified the user is good on device memory (at least 14-15 M)

    Any suggestions? It's the CEO of our company, and his solution is to always "Just buy me a new device".
    05-15-08 02:46 PM
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