[alexd1983]

I posted this problem a while back and didn't really get anywhere. So I'm posting again in hopes that someone else will know the answer

I have a Pearl 8130 and somehow over the course of time (between updates and screwing around.. long time ago can't remember what caused it ) My BB won't allow me to change the ringer to anything else other than classic ring tone.

I mean yes the options are there in the menu and I hear the previews, but when I save and then get someone to call me, no matter what ring tone I have selected, it'll only ring with "Classic Ring Tone"

I've tried this on all different profiles, have no "exceptions" set and still this problem.

The only time I can get it now to ring anything different is if I make a custom ring tone for someone specific in my address book.

But I just want to be able to change the default ringer for everyone else!


Any ideas?

[ADberry]

Tried a battery pull??

[jimmers]

Tried a battery pull??

I suggest this too if you haven't already tried it.

Posted from my CrackBerry at wapforums.crackberry.com

[alexd1983]

Yep, tried a battery pull. No change

[alexd1983]

might have been the OS upgrade from 4.2 to 4.3.... not sure...

I can't seem to find a copy of 4.2 to even try a downgrade to see if that was it or not..

[alexd1983]

Ok I think I figured out what the problem is. I just don't know how to fix it! haha

When you choose a profile and go Edit

You are given a list

Browser
Calendar
Facebook
Level 1 Messeges

etc etc

On my phone I have 2 options under "Phone"

I have

Phone [my phone number here]

and

Phone [my phone number here]

Now I only have one phone number and one "line" with this BB, but for some reason I am given 2 separate areas to change rings.

Anyone know whats up with this?

[alexd1983]

SOLVED:

When making outgoing calls, my phone was set to use Line 2...

I was told my Telus tech support that I should be using Line 1. I changed it to line 1 and bingo, works like a charm! haha

To change between lines:

press green answer button
scroll up to Line1/Line2 and your phone number
Click on and select Line 1 or Line 2