1. tdFMason12's Avatar
    my lady just got a new bb pearl and her call log and text messages are randomly getting erased.

    also when she gets a blackberry message ... it shows up in the text message area along with the blackberry message area.

    any help?
    02-20-08 12:49 AM
  2. sunkast's Avatar
    Sounds like a memory issue. Go to Options > Status > File Free. Anything less than 10mb (10,000,000 bytes) is on the low end of the scale. The Pearl is also known to have some memory leaks. Make sure you have the latest OS version installed on it.

    As for the BB Messenger message, this is normal. It's not a text message area as a general message inbox. Text messages and emails are also logged in this area.

    Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ.com

    How do I free up memory on my device? - BlackBerryFAQ.com

    Optimize your BB's Memory
    02-20-08 02:11 AM
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