1. dekker10's Avatar
    Okay, first of all this happened out of nowhere.
    one day i woke up and my phone would not turn on, instead all that happens is the red LED light goes on and off for 5 seconds(ish).

    I have tried some troubleshooting;
    when i plug it into the wall it does nothing, the red light still flashes
    and when i plug it into my computer it does the same thing.

    Yesterday i got the phone to turn on by taking out the battery and plugging it in numerous times, but as soon as i plugged it into the computer to see if i could "reformat" the OS, or do an application clean it just turns off again.

    Any ideas?
    Please help.

    thanks, in regards

    10-24-08 02:48 PM
  2. sunkast's Avatar
    10-24-08 02:55 PM
  3. dekker10's Avatar
    Okay, i tried the step-by-step process that was on that link

    and my device is not regognized when i plug it in..
    nothing happens, nothing pops up on my computer and when i open up the APP Loader there is no connection to choose "USB" becuase it doesnt recognize that it is even there...

    the red light just turns on when i plug it in.
    10-24-08 03:37 PM
  4. sunkast's Avatar
    10-24-08 03:45 PM
  5. dekker10's Avatar
    Alright, well i followed all of those steps and i managed to get the operating system re-booted.

    Everything that i had on my phone is now lost, which is fine as long as my phone works..

    BUT, new problem now.
    before i could never get the phone to turn on, whether it be plugged in or not.

    and it is still the case when i plug the phone in to either the wall, or the computer; it turns off and the red LED light goes on every 5-10 seconds..

    also. if the phone is not plugged in i am able to turn it on now; with the exception that i do not have any service and when i try to turn all connections on the radio connection still does not come up.

    any suggestions! please help!
    10-26-08 02:43 PM
  6. dekker10's Avatar
    bump- slightly
    10-26-08 03:53 PM
  7. Reed McLay's Avatar
    Welcome to CrackBerry James.

    Your symptoms sound much like a power supply problem.

    When you plug it into the wall charger, do you get the charge indicator?

    Does your power level increase to full?

    Remove the battery and inspect the Gold contacts, if there is any sign of contamination, use a pink rubber eraser to gently clean the contact.
    10-26-08 03:58 PM
  8. dekker10's Avatar
    I plugged it into the wall outlet and it did not have the charge LED light.
    it still had the red light, the same as when its plugged into the computer thru USB.

    I charged it all day, and i just took it off and turned it on and it was not ufll
    it was at half battery.
    So no, it does not charge fully.

    I tried cleaning up the gold plates a bit on both the battery, and inside the back of the phone.
    it didnt work..

    Any suggestions?

    James D.
    10-26-08 10:43 PM
  9. dekker10's Avatar
    bump- please help.
    10-27-08 10:51 PM