1. phonegeek#AC's Avatar
    Let me explain a couple of things. I have several BB devices that I have used on my corporate network and I love BB's. Having said that the hassle involved in changing a device from BES to BIS has got to be improved.

    I have an 8120 that I wish to setup on BIS. I contacted by IT folks and had them pull my PIN out of the BES. My problem now is that even when I wipe the handheld and attempt to set it up again I only get the option of BES or no mail setup. How do I fix this?

    Thanks!
    07-06-08 02:49 PM
  2. jeffh's Avatar
    I think you also need to uninstall and reinstall Desktop Manager so that it will prompt you for your connection type.

    Posted from my CrackBerry at wapforums.crackberry.com
    07-06-08 03:11 PM
  3. phonegeek#AC's Avatar
    I should have also noted that I have installed desktop manager on a clean machine that is at home and not connected to my corporate network or connected to BES in any way.

    I also have reset the IT policy and wiped the handheld again with no success.

    Thanks!
    07-06-08 03:24 PM
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