1. sadpouch's Avatar
    hey
    hope someone can help me...my phone is running so slow (the hour glass is always working) and im always getting the out of memory message coming up which is not even allowing me to get in options...need some advice pleaseeeeeee
    06-11-11 01:56 AM
  2. californiablackberry's Avatar
    Take the battery out.
    You probably need to delete some applications.
    Are you on the most recent OS?
    06-11-11 02:04 AM
  3. sadpouch's Avatar
    i keep having to take out the battery cause it takes forever to load even when i try to access bb messenger...how do i know which os i am running?
    06-11-11 02:05 AM
  4. californiablackberry's Avatar
    Options -> About.
    06-11-11 02:09 AM
  5. sadpouch's Avatar
    i cannot get into options cause the message keeps coming up....but i hook it up to the computer and it says device software 4.5.0.187
    06-11-11 02:11 AM
  6. californiablackberry's Avatar
    Congratulations, that's the most recent OS for your device.
    You should delete some applications off your device, using Desktop Manager.
    06-11-11 02:17 AM
  7. sadpouch's Avatar
    ok..cant i wipe the phone?would i lose all bb contacts?
    06-11-11 02:26 AM
  8. californiablackberry's Avatar
    That's also a good idea.
    Reload the OS, just make sure to back-up prior to reloading, that'll save everything.
    sadpouch likes this.
    06-11-11 02:28 AM
  9. Laura Knotek's Avatar
    Check out this thread. It has a lot of tips to free up memory.
    06-11-11 02:42 AM
  10. x Nadzy x's Avatar
    Same problem happened to me, I just made a back-up, wiped and installed the latest OS, with no apps and mine now runs 10x's quicker!
    06-11-11 06:11 AM
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