1. nucks26's Avatar
    When trying to play a YouTube video, my screen is just black. Sometimes the audio will play. Driving me nuts. I've tried multiple videos same issue

    Posted via CB10 for Passport
    10-17-14 12:39 PM
  2. Plazmic Flame's Avatar
    Are you trying to play a Youtube video through the browser?

    Have you tried FastTube? Featured on CrackBerry before and I think recently updated to support the Passport.
    10-17-14 01:03 PM
  3. nucks26's Avatar
    Are you trying to play a Youtube video through the browser?

    Have you tried FastTube? Featured on CrackBerry before and I think recently updated to support the Passport.
    Yes through the browser. I'm not a fan of 3rd party apps. Never had issues before.

    Posted via CB10 for Passport
    10-17-14 01:07 PM
  4. hpjrt's Avatar
    I've had no issues playing YouTube videos through the browser - but I have no suggestions for you.

    Posted from my BlackBerry Passport
    10-17-14 01:17 PM
  5. Warlack's Avatar
    What OS version? Did you restart your phone, reload the os?

    Posted via CB10
    10-17-14 01:18 PM
  6. lowezz's Avatar
    Posted via CB10
    10-17-14 01:21 PM
  7. nucks26's Avatar
    What OS version? Did you restart your phone, reload the os?

    Posted via CB10
    Seems a little ridiculous to have to go that far to play YouTube vids.. on 10.3.0.1418

    Posted via CB10 for Passport
    10-17-14 01:46 PM
  8. mberdych's Avatar
    This is happening me on some sites using flash. Video will start fine, if I try to skip forward, screen is black for like 30 seconds (time is moving, so video is playing) and then the picture appears.

    Posted via CB10
    10-17-14 01:49 PM
  9. nucks26's Avatar
    What OS version? Did you restart your phone, reload the os?

    Posted via CB10
    Works after a restart.

    Posted via CB10 for Passport
    10-17-14 01:50 PM
  10. Warlack's Avatar
    This is still pretty much a work in progress device and there are always little bugs... I downgraded from 10.3.1 just because it had a keyboard bug that was driving me crazy.

    Happy for you that a restart helped.

    Posted via CB10
    10-17-14 03:39 PM
  11. AnimalPak200's Avatar
    It's an issue when you click on an embedded youtube video on a full webpage. What you have to do is, tap on the video, then the youtube control icons appear at the bottom of the video frame. On the bottom right corner you will see a rectangle that says "YouTube", click on that. It will open up a new tab with the video playing on Youtube mobile/html5 page.

    Attachment 306799

    Otherwise you have to set your browser to desktop mode, and it will try to play the embedded videos using using flash. Sometimes that works fine, sometimes there are some playback issues.

    Posted via CB10
    10-17-14 03:47 PM
  12. mohamad zeyad's Avatar
    Hi guys im having issues opening you-tube on my blackberry passport every time im trying to open then message will appear saying that google play service is not supported on your device...

    ANY ADVICE..
    02-02-17 04:37 AM
  13. kcdberry's Avatar
    Hi guys im having issues opening you-tube on my blackberry passport every time im trying to open then message will appear saying that google play service is not supported on your device...

    ANY ADVICE..
    Are you using the YouTube Android app? Because if it's just the YouTube BB10 app aka shortcut via Browser, then it shouldn't be saying anything about Google services.

    Posted via CB10
    02-02-17 09:11 AM

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