1. ozbb-q10's Avatar
    Hi guys
    After erasing some apps, now i can't start my passport, just getting this error message
    My intention was to clear the phone and started everything clean ad new, but now i have nothing
    Any idea how to start it up?!

    Thank you
    09-29-20 02:58 AM
  2. Hrishikesh Jadhav's Avatar
    Hi guys
    After erasing some apps, now i can't start my passport, just getting this error message
    My intention was to clear the phone and started everything clean ad new, but now i have nothing
    Any idea how to start it up?!

    Thank you
    Hope u xplain In details! Xactly what happened?

    Posted via CB10
    Last edited by Hrishikesh Jadhav; 09-29-20 at 06:58 AM.
    09-29-20 06:00 AM
  3. conite's Avatar
    Hi guys
    After erasing some apps, now i can't start my passport, just getting this error message
    My intention was to clear the phone and started everything clean ad new, but now i have nothing
    Any idea how to start it up?!

    Thank you
    Which error number?
    09-29-20 07:56 AM
  4. ozbb-q10's Avatar
    09-29-20 09:03 AM
  5. conite's Avatar
    That's a file system error. You will have top run an autoloader for a clean install of the OS.

    https://mega.nz/file/1NZ1SQBB#yL_ZV5...1-Opwv7f6JCxhM
    09-29-20 09:10 AM
  6. ozbb-q10's Avatar
    Thank you, but the phone itself is not functioning
    only that error page
    i can't start the phone!
    09-29-20 04:20 PM
  7. conite's Avatar
    Thank you, but the phone itself is not functioning
    only that error page
    i can't start the phone!
    Yes. That's fine. Leave it on that error message and run the autoloader.
    09-29-20 04:25 PM
  8. ozbb-q10's Avatar
    how can i send the autoloader to the phone?
    09-29-20 04:28 PM
  9. conite's Avatar
    how can i send the autoloader to the phone?
    You run it from your PC.
    09-29-20 05:36 PM
  10. ozbb-q10's Avatar
    thanks, but I could not do it
    I went to the link, which sent to an app called Mega, I downloaded the app, but could not continue after that... I did not find anything relevant to my phone?!
    09-29-20 06:13 PM
  11. conite's Avatar
    thanks, but I could not do it
    I went to the link, which sent to an app called Mega, I downloaded the app, but could not continue after that... I did not find anything relevant to my phone?!
    You do it on your PC. You don't need an app - just your web browser.

    Once downloaded, unzip the file, plug in your phone, and then run the autoloader.
    09-29-20 06:26 PM
  12. Dunt Dunt Dunt's Avatar
    If it doesn't install or see your phone... will need to install the BlackBerry Hardware Drivers on your PC. These are packaged with LINK or BLEND downloads that can be found on BlackBerry.com.
    09-30-20 08:10 AM
  13. Trailblazer Ifeanyi's Avatar
    I am face with 2 things my battery is bad and my phone pack cannot close again how can I get these for my passport?
    10-02-20 04:04 AM
  14. conite's Avatar
    I am face with 2 things my battery is bad and my phone pack cannot close again how can I get these for my passport?
    You'll just have to search the web and cross your fingers.

    I've always liked etrade supply.

    https://www.etradesupply.com/blackbe...t-battery.html
    10-02-20 07:16 AM

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