09-08-15 01:54 AM
48 12
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  1. Matt J's Avatar
    I have written about this in other posts, but wanted one final kick at the can before I completely write off the official Connect to OneDrive app as useless.

    Heres the story: OneDrive used to sync my photos intermittently, now it doesn't sync at all except some random photo that it decides to upload.

    I save all my photos to the media card. It used to work fine sometimes, so it's not a question of SD card versus internal storage. When I do a manual sync, it shows that everything is up to date in the app, but nothing makes its way to the cloud. I only sync photos, not videos, and only through Wi-Fi. I have played with all the options, signed in, out, mobile network, re-install, etc... No luck. Totally random syncing.

    I have done some Google searches on this issue, and it appears to be something that happens to some people. I have wiped my phone, installed just the OneDrive app, thinking it might be a conflict, no luck.

    This is the one thing that makes my BlackBerry experience crap. I need to know my photos are safe when I take them.

    Does anyone have ANY idea what's going on?
    08-21-15 12:58 PM
  2. BCITMike's Avatar
    Do you use other services like Dropbox or box on same phone?

    Posted via CB10
    08-21-15 02:52 PM
  3. Dave Bourque's Avatar
    Onedrive is working on my end. What OS are you on and did you tap check updates in BBW?

    Z30STA100-5/10.3.2.2339
    08-21-15 02:59 PM
  4. Matt J's Avatar
    Do you use other services like Dropbox or box on same phone?

    Posted via CB10
    No, I only use OneDrive.
    08-21-15 03:32 PM
  5. Matt J's Avatar
    Onedrive is working on my end. What OS are you on and did you tap check updates in BBW?

    Z30STA100-5/10.3.2.2339
    The OS is in my signature line. The latest for my carrier. When you take a picture does it upload it immediately?
    08-21-15 03:33 PM
  6. Matt J's Avatar
    It checked out the reviews for Connect to OneDrive on BlackBerry world and this seems like a common problem. So it's either a bug in the app or something on Microsoft's side.
    08-21-15 03:38 PM
  7. Dave Bourque's Avatar
    The OS is in my signature line. The latest for my carrier. When you take a picture does it upload it immediately?
    That I haven't tried. I'll check.

    Z30STA100-5/10.3.2.2339
    08-21-15 03:43 PM
  8. Dave Bourque's Avatar
    I can't see your signature btw.

    Z30STA100-5/10.3.2.2339
    08-21-15 03:44 PM
  9. Matt J's Avatar
    I can't see your signature btw.

    Z30STA100-5/10.3.2.2339
    BlackBerry Passport (10.3.2.2339)
    08-21-15 03:46 PM
  10. brookie229's Avatar
    I just did a test on my Passport (10.3.2.2339) and it works perfectly. I defaulted to pics stored on camera and then defaulted to pics to store on sd card. Both locations synced immediately on Onedrive. I don't normally use any cloud for my pics, videos, music and other files except for my own WD MyCloud. Hopefully my house doesn't burn down.
    08-21-15 03:47 PM
  11. Matt J's Avatar
    I just did a test on my Passport (10.3.2.2339) and it works perfectly. I defaulted to pics stored on camera and then defaulted to pics to store on sd card. Both locations synced immediately on Onedrive. I don't normally use any cloud for my pics, videos, music and other files except for my own WD MyCloud. Hopefully my house doesn't burn down.
    How did you choose where to sync from? I don't see the option on the OneDrive app.
    08-21-15 03:51 PM
  12. Dave Bourque's Avatar
    Onedrive is painfully slow though. Wasn't like this before 10.3.x came out.

    Z30STA100-5/10.3.2.2339
    08-21-15 03:51 PM
  13. brookie229's Avatar
    How did you choose where to sync from? I don't see the option on the OneDrive app.
    There is no option in the Onedrive app--I meant that I changed the settings in my camera app "Save on Media Card". I toggled this on, then tested the sync to Onedrive and then toggled it off and tested again. In both cases the sync to Onedrive was immediate. Sorry if I wasn't clear on my first post.
    Matt J likes this.
    08-21-15 03:59 PM
  14. brookie229's Avatar
    Onedrive is painfully slow though. Wasn't like this before 10.3.x came out.

    Z30STA100-5/10.3.2.2339
    As stated above, my sync was immediate, but I only had one pic as a test.
    08-21-15 04:01 PM
  15. Matt J's Avatar
    There is no option in the Onedrive app--I meant that I changed the settings in my camera app "Save on Media Card". I toggled this on, then tested the sync to Onedrive and then toggled it off and tested again. In both cases the sync to Onedrive was immediate. Sorry if I wasn't clear on my first post.
    No worries, that's what I assumed you meant after I posted the message. Thanks!
    08-21-15 04:01 PM
  16. Dave Bourque's Avatar
    Wits' End:  OneDrive not syncing anymore-img_20150821_170339.png
    well I broke it...

    Z30STA100-5/10.3.2.2339
    08-21-15 04:03 PM
  17. Matt J's Avatar
    Click image for larger version. 

Name:	IMG_20150821_170339.png 
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    well I broke it...

    Z30STA100-5/10.3.2.2339
    '

    Broke it? How?
    08-21-15 04:05 PM
  18. Dave Bourque's Avatar
    '

    Broke it? How?
    I don't know. It just stopped working lol. Box and dropbox seem to work alright.

    Z30STA100-5/10.3.2.2339
    08-21-15 04:06 PM
  19. bobshine's Avatar
    Onedrive had been a huge bandwidth hog for me for no reason at all. When I activate the picture and video sync (over wifi only), for some reason the app would download huge amount of data when I take pictures! How odd is that?

    Posted via CB10
    08-21-15 04:07 PM
  20. Matt J's Avatar
    Onedrive had been a huge bandwidth hog for me for no reason at all. When I activate the picture and video sync (over wifi only), for some reason the app would download huge amount of data when I take pictures! How odd is that?

    Posted via CB10
    I have noticed that OneDrive uses mobile data even when it is set to Wi-Fi only.
    08-21-15 04:08 PM
  21. Dave Bourque's Avatar
    I have noticed that OneDrive uses mobile data even when it is set to Wi-Fi only.
    **** really?

    Z30STA100-5/10.3.2.2339
    08-21-15 04:10 PM
  22. Dave Bourque's Avatar
    Wits' End:  OneDrive not syncing anymore-img_20150821_170929.png
    It's "working " again but so slow to load.

    Z30STA100-5/10.3.2.2339
    08-21-15 04:11 PM
  23. Matt J's Avatar
    **** really?

    Z30STA100-5/10.3.2.2339
    Absolutely. Check you mobile data use under OneDrive in your Device Monitor and you will see that it is using mobile data even when that option is turned off in the app.
    08-21-15 04:12 PM
  24. Dave Bourque's Avatar
    Absolutely. Check you mobile data use under OneDrive in your Device Monitor and you will see that it is using mobile data even when that option is turned off in the app.
    Checked it. But it's in kb. Wifi usage is in mb. Not significant enough to be an issue for me.

    Z30STA100-5/10.3.2.2339
    08-21-15 04:15 PM
  25. Matt J's Avatar
    Checked it. But it's in kb. Wifi usage is in mb. Not significant enough to be an issue for me.

    Z30STA100-5/10.3.2.2339
    Yes, but I've seen hundreds of megabytes before.
    08-21-15 04:16 PM
48 12

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