1. garpt's Avatar
    I have read a lot of posts regarding connectivity problems with WiFi. Mine is different. Never have connection problems, whether home, office, or every other place I wish to connect. For me, the killer is the Speed- or lack of it. My Passport is significantly slower then any other device I own on the same network. Very substantially slower, by 50% or more (usually much more.) I can't think of anything to try other then the usual- delete connection/ reboot router, change router channel, turn off IPv6. When I need to download a large file, I actually switch WiFi off and go with my carrier network, which is 7X faster. I have tried 4 different OS's now, no difference. Anyone come up with any tips/ tricks to improve speed?
    Thanx.
    02-05-15 05:00 PM
  2. garpt's Avatar
    Guess what I thought- no ways, tricks/ tips to improve wifi speed. It's a shame that most Blackberry phones I've owned over the years have such sub-par wifi speed (and apparently connectivity) problems. Think they would get it right by now.
    02-06-15 07:34 PM
  3. anischab's Avatar
    Just noticed your post. You might consider this: distance and rank.

    By distance I mean the distance to your router. Being upstairs, I had a poor signal in the last room of the floor, so I added a WiFi amplificator i.e. repeater in the upstair corridor. Costs about 40$. This worked very well.

    Rank... the first coming meals first... if you have some devices connected to Wi-Fi, the first connected has the priority. Not when the device is doing sth (upload/download)... so when you have some Wi-Fi able devices like an old Playbook, a kindle, any android, playstation, they always look for updates, ping to the servers, await pushed data... so those devices are "always connected" and your router assigns them a priority. When you "come and go" with the passport in router range, it will be the last of the list. The router would "serve" the passport when it judges it could get data and with a slower rate to continue to satisfy its regular customers, the pre-listed always connected devices...
    That's why I suggest you turn every Wi-Fi device off or at least disable Wi-Fi in the unused devices.

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.1.2941; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.0.675; Germany.
    02-06-15 07:49 PM
  4. AnimalPak200's Avatar
    Distance yes, that can affect speed, but "rank?" I don't think that's how wifi routers work,.. not unless you specifically set up QoS settings targeted at certain devices and/or services.

    OP, at which point of your IP requests are you experiencing slowness? Is it slow during the initial url retrieval (could be a suboptimal DNS server setting). Or is it slow once you have connected?

    Have you tried any of the wifi analyzer apps to see what your wifi neighborhood looks like? Could be on a bad channel. Also, Passport supports 'ac' and 5Ghz. Are the devices you're comparing to also running on those? If they are a bit older and on 2.4Ghz, they may actually be getting a better signal through walls and at distances than your Passport at 5Ghz.

    As you see there are so many factors to consider. So many settings on the device and on your router (and even your internet provider).

    Posted via CB10
    02-06-15 08:46 PM
  5. weedb0y's Avatar
    I call BS on the priority comment.

    I connect at 433mbps and max my 50mbps connection.

    Using wrt1900 as we speak

    Posted via Passport.
    02-06-15 09:06 PM
  6. rebroker2009's Avatar
    I just have a low cost router thru rogers
    Wifi- Speed?-img_20150128_224601.png

    Blackberry Passport running 10.3.1.1151
    02-06-15 09:14 PM
  7. garpt's Avatar
    I'm getting around 50 Mbps down on Ookla on my laptop and my tablet thru wifi. Same exact location, I'm getting 4Mbps on my Passport. Location is not the issue.

    Also, I'm physically 30 feet away from my router with just a hallway between. Netgear WNDR3700 router, not a bad router. Tried different channels.

    Doesn't make any sense. It's a little slower at work, but my connection also is slower on all devices.

    Is this kind of performance unique to me?
    02-06-15 09:57 PM
  8. m3mb3rsh1p's Avatar
    Hello garpt. If you are using speedtest.net to conclude that your Passport is slower, I believe it has something to do with Flash or that site.

    I had the same issue a while back wondering why my Z10 was only getting 5Mbit on my WiFi but when I tried a non-flash site, it showed full speed.

    Try openspeedtest.com and see it it is better or download a large file and calculate the speed eg 200MB in 2 minutes = (200/(2*60)*)8 Mbit/s.

    *Edit* There are also others like speedof.me because openspeedtest seems to always prompt before entering or leaving their site.
    Last edited by m3mb3rsh1p; 02-07-15 at 09:23 AM.
    anischab likes this.
    02-07-15 07:06 AM
  9. anischab's Avatar
    Hello garpt. If you are using speedtest.net to conclude that your Passport is slower, I believe it has something to do with Flash or that site.

    I had the same issue a while back wondering why my Z10 was only getting 5Mbit on my WiFi but when I tried a non-flash site, it showed full speed.

    Try openspeedtest.com and see it it is better or download a large file and calculate the speed eg 200MB in 2 minutes = (200/(2*60)*)8 Mbit/s.
    Confirmed. Just tested it. Thanks!

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.1.2941; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.0.675; Germany.
    02-07-15 07:42 AM
  10. garpt's Avatar
    Actually I need to clarify. Since i changed the OS on my passport I no longer have flash so OOkla isn't working on the device. My latest tests to confirm the speed difference have been with testmy.net, which is working. So I assume it is not flash based.
    So back to square one.

    Edit: here at work. 40 feet from router, same floor, one interior wall. 446Kbps on testmy.net.
    Host avg: 26.3Mbps.
    Absolutely dismal.

    T-mobile 4G: respectable 26.4Mbps.
    02-07-15 09:59 AM
  11. ankitchahal's Avatar
    I just have a low cost router thru rogers
    Click image for larger version. 

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    Blackberry Passport running 10.3.1.1151
    If you add 100 connection like what we get here it equals to your one connection lol

    Posted via my awesome Passport
    02-07-15 10:37 AM
  12. ankitchahal's Avatar
    If you add 100 connection like what we get here it equals to your one connection lol

    Posted via my awesome Passport
    Actually add up 106

    Posted via my awesome Passport
    02-07-15 10:38 AM
  13. Srougi's Avatar
    I am facing exactly the same issue with WIFI as described by Garpt. I have Passport with latest official OS release 10.3.1 pushed to my device.
    Any ideas? This is really frustrating from Blackberry. I was impressed with the phone quality and built, however the software is disappointing.
    Another issue is facebook: I am not getting all the news feed when compared to Android or desktop.
    Help please.
    02-25-15 04:17 AM
  14. Dhepaa's Avatar
    Meanwhile I still stuck using 6mbps here on indonesia

    Posted via CB10
    02-25-15 04:23 AM
  15. nyallj's Avatar
    Meanwhile I still stuck using 6mbps here on indonesia

    Posted via CB10
    That's 5 more than we get in Guyana. For $50 a month too.

    Posted via Passport! PassportSQW100-1/10.3.1.2480
    02-25-15 05:07 AM
  16. danp2000's Avatar
    While my WiFi speed at home is slower than my LTE I still get 43MB down and 23MB up.

    Considering I am using 802.11n that ain't bad.

    I haven't been able to connect to 802.11ac reliably.

    Working WIDE T-Mobile  Passport Autoloaded 10.3.1.2267 Updated using Sachesi to 10.3.1.2280
    02-25-15 06:01 AM
  17. homer1475's Avatar
    On openspeedtest.com I get 25Mbps down and 2.2 Mbps up on WIFI, same as I get on my laptop. Think you might have a hardware fault causing your issues.
    02-25-15 06:45 AM
  18. garpt's Avatar
    Speed (and range) on .2480 is improved. But I'm still around 8-10Mbps wifi but 40Mbps on my wired PC same connection.
    02-25-15 07:13 AM
  19. duckduke's Avatar
    Hello garpt. If you are using speedtest.net to conclude that your Passport is slower, I believe it has something to do with Flash or that site.

    I had the same issue a while back wondering why my Z10 was only getting 5Mbit on my WiFi but when I tried a non-flash site, it showed full speed.

    Try openspeedtest.com and see it it is better or download a large file and calculate the speed eg 200MB in 2 minutes = (200/(2*60)*)8 Mbit/s.

    *Edit* There are also others like speedof.me because openspeedtest seems to always prompt before entering or leaving their site.
    I've been doing quite a bit of testing today and agree................ use openspeedtest.com

    I have cable 50 Mbps service.
    Testing stictly over WiFi ........ all devices at 10-20 ft range were about 20-25 Mbps.
    (Lenovo Laptop, MS Surface, Z-10, Passport & Samsung Note 3........ both Blackberries are on 10.3.1.xxxx)

    At 30-40' same devices were about 13-18 Mbps.

    It's clear to me that the Blackberries (Z-10 and Passport) are getting WiFi performance equal to or better than other devices tested. I'm just trying to determine if my ISPs 50 Mbps service is measuring up to it's claim. I'm about to hook up a cable and see but the...... WiFi appears to be about the same for all devices.

    (NOTE: I read somewhere that larger antenna and more power would yield better WiFi signal and performance. Therefore, I was expecting the Surface and Lenovo...... with more power and larger antenna..... to outperform the smartphones. I didn't do anything scientific but I didn't notice any significant difference between devices.)
    03-22-15 05:23 PM
  20. danp2000's Avatar
    Using the Android version of Speedtest I'm getting over 43 down and over 22 up using 802.11n.

    T-Mobile  вιaсĸвεггч Passport Autoloaded 10.3.1.2582
    03-22-15 05:43 PM
  21. duckduke's Avatar
    Ok........ I got slightly more scientific.

    Average 3 mearsurement @ about 8 feet.

    Lenovo Laptop Windows 8.1 Pro PC ------- wired............. 55.3 Mbps
    old IBM T-40 ---------------------------------------wired ............ 24.25 Mbps

    Lenovo Laptop Windows 8.1 PC ------------ WiFi .......... 25.2 Mbps
    old IBM T-40 801.11 a/b card ---------------- WiFi ............ 5.7 Mbps
    MS Surface Windows Windows 8.1 Pro -- WiFi ........... 19.8 Mbps
    BB Passport - 10.3.1.2576 ------------------- WiFi ........... 23.3 Mbps
    BB Z-10 - 10.3.1.2072 ------------------------- WiFi .......... 23.6 Mbps
    Last edited by duckduke; 03-22-15 at 06:15 PM.
    03-22-15 05:50 PM

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