1. Greg_b's Avatar
    Hi,

    This morning my hub stopped working and I turned off the device and restarted it, it just never completed a boot it gets to 100% and stays like that for hours and than reboots again. Tried to connect it to multiple computers to restore it to factory settings but no luck.

    Tried to contact shopblackberry where I purchased it and no luck there either, they just keep telling me to call different numbers, kind of absurd!

    Any help?

    Thanks and happy holidays!
    12-25-14 02:37 AM
  2. ztx's Avatar
    What about try a autoloader? But all data will be lost.

    Posted via CB10
    12-25-14 03:31 AM
  3. Greg_b's Avatar
    At this point I know I will need a new device or for it to go to service, plus should have a back up! What is autoloader?
    12-25-14 03:35 AM
  4. KorChi_JapThai's Avatar
    You can reload OS using blackberry link or use autoloader, your OS probably corrupted.

    Posted via CB10
    12-25-14 04:01 AM
  5. Greg_b's Avatar
    I tried bb link it won't do it!

    will try autoloader...
    12-25-14 04:08 AM
  6. kathyleefreo's Avatar
    My BlackBerry pp did this.

    Was a hardware issue and had to be returned. Just kept doing different sequences of red light flashes!

    Posted via CB10
    12-25-14 04:12 AM
  7. Greg_b's Avatar
    My BlackBerry pp did this.

    Was a hardware issue and had to be returned. Just kept doing different sequences of red light flashes!

    Posted via CB10
    How did you return it? Shopblackberry tells me to contact Blackberry and they tell me to contact the reseller and I can't get anyone to help!
    12-25-14 04:29 AM
  8. balenax's Avatar
    Hard reset worked for me. Try it, maybe it will do it for you too.

    Sent via my square wonder thingie
    12-25-14 04:31 AM
  9. Greg_b's Avatar
    Tried multiple times, it doesn't work...
    12-25-14 05:13 AM
  10. Greg_b's Avatar
    solved using autoloader and also got 10.3.1... its amazing!
    12-26-14 07:52 AM

Similar Threads

  1. Mobile data connection not being accepted by applications
    By poojanbhtt090 in forum Ask a Question
    Replies: 2
    Last Post: 06-09-15, 10:06 AM
  2. Shop Blackberry (Christmas?) sale: Passport, Z30, Q5
    By maxpowerxiii in forum News & Rumors
    Replies: 30
    Last Post: 12-27-14, 09:59 PM
  3. How can I buy a BlackBerry Classic in India?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 12-25-14, 05:19 AM
  4. Got Google Play Store on my Passport!! (No Sideloading)
    By Lofti1 in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 12-25-14, 02:25 AM
  5. ShopBlackBerry drops prices on select BlackBerry smartphones
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 12-25-14, 02:22 AM
LINK TO POST COPIED TO CLIPBOARD