1. Oak Weedman's Avatar
    I accidentally dropped my phone in water about two weeks ago, and the water indicator for damage went off. I panicked as I retrieved it and tried to turn it off, and after a few minutes, the battery heated up and the display hasn't turned on since. The battery works, yet the indicator has turned red. I've left it in rice, charged the battery(to which the only response was a straight red light;no blinks) and still the display will not work. Everything else works, but the phone will not turn on.

    I need help as soon as possible. If you have any resources or tips, it would be greatly appreciated.

    Thank you!
    07-09-17 04:52 PM
  2. thurask's Avatar
    The phone isn't water resistant, and everything else you describe sounds like water entering something important and damaging it beyond the point of rice.

    I hope you have recent backups.
    07-09-17 05:37 PM
  3. BigBear6925's Avatar
    Oak your kidding right?

    Posted via CB10
    07-09-17 10:49 PM
  4. Dragnet Sound's Avatar
    I feel for you, that makes me sick to my stomach. I spilt my Latte on mine and now I have a cloud on top right hand of the screen . I guess I am lucky. The good thing for me videos are not affected. Oh and also have another Blackberry Backup phone.
    I hope you can get it fixed...
    07-10-17 03:01 PM

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