Sep 25 2014 | 3:52 pm EDT ChrisAmbrose

If you download the latest update, you may be able to delete it that way

Sep 25 2014 | 4:18 pm EDT blueburk

nope

Sep 25 2014 | 9:35 pm EDT Morgase

I'm having an issue with mine as well. I get the popup for permissions, tap on accept and it closes. Can't delete as the app is required like Blend, pictures, movies , etc.

Sep 25 2014 | 11:37 pm EDT hdbulldog4

Same problem here.

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Sep 25 2014 | 11:43 pm EDT Morgase

Did you use Link to switch devices? I'm wondering if I should wipe and do it manually.

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Sep 26 2014 | 12:36 am EDT Morgase

You can't delete the app. When I tried to download the app,it told me I had a newer version already and closed.


UPDATE: I was trying to use the APK I already had in my downloads. Just go to the Amazon website and send the new link to your email and download it from the link it sends you. Mine is working now.
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Sep 26 2014 | 1:20 am EDT pvphooman

You also can uninstall it in the android settings. You can access android settings in Ghost Commander (found in BlackBerry World)

Open Ghost Commander, select applications, select Amazon with a long press then chose Manage. From there you can chose uninstall.
Z10STL100-3/10.3.0.1154 CB10
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Sep 26 2014 | 1:26 am EDT WorldwideRemix

Try installing the APK directly from the website, then delete the app and reinstall it.

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Sep 26 2014 | 7:35 am EDT blueburk

As it seems using a old backup only transfer pictures and contacts other wise it will override the passport settings had to rewipe the phone twice to fix this.

ps the amazon app for passport is custom designed for PASSPORT ONLY

Sep 26 2014 | 11:15 am EDT Morgase

Mine is working fine now that I resent the app to my phone from Amazon. I emailed them about Prime video not working from the app and they essentially said it's a known problem.

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Sep 26 2014 | 11:29 am EDT rocker_man1

My amazon app store was not working either so I went to amazon and Re downloaded. Started working immediately.

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Sep 26 2014 | 11:34 am EDT Elite1

Just curious why you think so? Did BBRY say this somewhere?
(Not saying you're wrong, but I hadn't heard this.)

Sep 28 2014 | 2:40 pm EDT teamhazmat

Still not working on my passport. Tried loading from amazon but it hangs on the processing screen.

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Oct 01 2014 | 10:04 pm EDT RyanGermann

http://www.amazon.com/gp/mas/get-appstore/android/ref=mas_rw_ldg

go here on your device and click the big candylike button and it will be fixed faster than you can say "history eraser".

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Oct 01 2014 | 10:07 pm EDT medic22003

I had to reinstall mine after the passport came out and I'm running 10.2.1 on a Verizon z30. Obviously they changed something lol.

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Oct 01 2014 | 10:27 pm EDT byex

If you loaded your passport with a backup from another BB10 device, other than a passport, and that device had amazon app in backup, it won't work on passport.

I experienced the same problem. Only way I could get it to work was through settings--->accounts--->add account and select amazon there. It opens and works from there.

I had to reload from a backup again for other reasons and made sure amazon app was not in the backup. Once reloaded on passport, amazon app works fine.

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Dec 25 2014 | 8:47 am EST jeffk5

Wow!! can't believe it really work.. I have tried everything else.. thank you for the good advice.. the Ghost commander guys is an app.. just download it.. when open look for the amazon app and un-installed it. When I did I didn't even have to re-install it again, I just when back to the screen and the app was still there I enter and it works now..
Good advise