10-17-14 04:31 PM
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  1. anon(3630135)'s Avatar
    anon(3630135)
    I am (1x out of 10) having an issue that when I swipe up to wake the device only the bottom 20% of the 'desktop' screen shows (like curtain only pulled 20% up) and stalls there for 3 seconds and blacks out (screen turns off). Then I swipe up a second time and it unlocks the device and shows my icons desktop as usual.

    Last night I did a device reload and recovered only my settings and contacts. The device still has the issue sporadically.

    I'm thinking an OS bug and will eventually be fixed.

    Anyone else having this issue?
    10-17-14 12:11 PM
  2. anon721037's Avatar
    anon721037
    what os are you using,
    10-17-14 12:16 PM
  3. anon(3630135)'s Avatar
    anon(3630135)
    10.3.0.738 (official and latest for my unlocked device from BlackBerry).
    10-17-14 12:21 PM
  4. Pdinos3's Avatar
    Pdinos3
    Try disabling advanced interactions. I think it defaults to "flip to save battery". Try turning that off and disable anything else that may be activated.

    Via CB10. PassportSQW100-1/10.3.0.1418 for now...and proud member of the Peevishlicious Crew
    anon721037 likes this.
    10-17-14 12:24 PM
  5. anon(3630135)'s Avatar
    anon(3630135)
    Ok, done. Thanks for suggestion and will update if this works.

    Posted via CB10
    10-17-14 12:27 PM
  7. dcwbearsaint's Avatar
    dcwbearsaint
    I had similar issue on the original firmware. After the update to 1418 it is much better on wake up.

    Posted via CB10 on the awesome Passport
    10-17-14 01:13 PM
  8. SK122387's Avatar
    SK122387
    I've been having the same issue.

    A hard reset usually always solves it... for a few days.
    10-17-14 01:46 PM
  9. Taigatrommel's Avatar
    Taigatrommel
    When I still had my Passport, I had a similar issue at random times. A reboot helped.

    Hopefully not double-typed with my Q10
    10-17-14 04:20 PM
  10. RR10's Avatar
    RR10
    I also have this problem sometimes in my Z10. I just reboot it and solved. But annoying

    Posted via CB10
    10-17-14 04:31 PM
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