1. BUilderBerry's Avatar
    My phone started acting up after i shut it off and turned it back on. i wasn't able to read any of the texts i was receiving. so after resetting it and giving it some time to work itself out, nothing changed. i proceeded to do a security wipe, the wipe has now been going on or 26 hours and im at 98%. it started quick and was moving along nice but became slower and slower with time.... help?
    08-29-15 05:08 PM
  2. Gus's Avatar
    No need for security wipe next time. Reload your OS without a restore from back up using BlackBerry link. I have read many threads with members having the same issue as you are having. Try rebooting the phone with the volume up and down keys for 15 seconds. Good luck.

    Posted via CB10
    08-29-15 05:13 PM
  3. blambtn's Avatar
    I had the same problem with my OG. Had to run an autoloader to get it fixed. Kept getting stuck at 98%.

    Posted via Passport SE - 10.3.2.2639 
    08-29-15 05:55 PM
  4. Morten's Avatar
    The more apps and data you have, the longer a security wipe takes.

    If you first delete as many apps you can, then security wipe is much quicker!
    08-29-15 06:02 PM
  5. Gus's Avatar
    The more apps and data you have, the longer a security wipe takes.

    If you first delete as many apps you can, then security wipe is much quicker!
    I agree with you. I always delete all my apps before wiping the device. It only takes about 10 minutes to restore the phone to factory settings.

    Posted via CB10
    08-29-15 06:46 PM

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