1. CFJSS's Avatar
    Passport will not start cannot reload or will not boot

    symptoms are red flash pause then three red flashes then pause then red flash then recycles this way until battery is dead
    12-13-14 09:19 PM
  2. anon(9208252)'s Avatar
    Have you tried opening an autoloader, plugging in and hold power button down until it connects.



    Posted via CB10
    12-13-14 09:22 PM
  3. CFJSS's Avatar
    Yes same thing one red then three red then one red then starts new
    quite oee
    12-13-14 09:29 PM
  4. anon(9208252)'s Avatar
    Plug it in to the wall charger and leave for awhile.


    Posted via CB10
    12-13-14 09:34 PM
  5. GeoK's Avatar
    Although for a Z30, this might help.
    Might be a firmware issue.
    Charge it all night and see what happens.
    https://supportforums.blackberry.com...x/td-p/2926454
    12-13-14 10:02 PM
  6. CFJSS's Avatar
    Yes I have tried that as well
    Left it plugged in for at least 12 hours tried a reload
    tried an autoloader tried to connect using both sachesi and link all fail

    the single red flash followed by three followed by a single should be a code for something but I still cannot find out what it means
    12-14-14 11:56 AM
  7. anon(9208252)'s Avatar
    So it's probable a hardware problem you should take in for warranty work.


    Posted via CB10
    12-14-14 12:08 PM
  8. abdullah1982's Avatar
    Nand memory corrupt. Go for warranty replacement. I had this problem earlier on my z30 and they gave me a new one

    Posted via BlackBerry Passport Black Edition
    12-14-14 12:30 PM
  9. CFJSS's Avatar
    waiting to hear back from shop blackberry I hope it is not a horror show as this came through digital river during the first launch

    I will keep everyone posted as to my progress
    12-14-14 08:45 PM

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