1. Nils Nilson's Avatar
    My passport removes text and emails without deleting. Today I seen a text disappear right in front of me. I am ready to forget blackberry forever. It is imperative I do not loose any emails or text
    10-27-20 01:28 AM
  2. mikael11's Avatar
    I think you have to outline what's happening a bit clearer.
    Does an email dissappear while you're staring at it in the hub?
    Which kind of text dissappear and when?

    Posted via CB10
    10-27-20 09:28 AM
  3. byex's Avatar
    Never seen that happen with emails but I have seen it happen with sms. I will have a whole sms thread convo completely disappear.


    Posted via CB10
    10-27-20 09:48 AM
  4. Dunt Dunt Dunt's Avatar
    What OS version are you on?

    I've seen some have issues with older installs, so make sure your on the latest (at this point you ought to be it been two 2-1/2 years).

    Also seen issues with Inst10 causing it... probably when it's sending data back to Nemory. (delete any recent apps, or apps you don't really use)


    Might be time for a clean install of the OS and starting over.
    10-27-20 10:24 AM
  5. Ben xfg's Avatar
    Never seen that happen with emails but I have seen it happen with sms. I will have a whole sms thread convo completely disappear.


    Posted via CB10
    I had a conversation disappear once too, but I blamed it on me accidentally hitting the trash can icon while swiping back to the home screen.
    10-27-20 12:42 PM
  6. nevilleadaniels's Avatar
    This has been seen to happen with Google Gmail and Google Messenger and also has been seen due happened with Microsoft Outlook and Office 365 accounts in any email client or the google messenger client.

    Switch the messenger client for a sensible SMS clients such as textra.

    Email problems are handled at the server end
    10-27-20 03:26 PM
  7. mh1983's Avatar
    This has been seen to happen with Google Gmail and Google Messenger and also has been seen due happened with Microsoft Outlook and Office 365 accounts in any email client or the google messenger client.

    Switch the messenger client for a sensible SMS clients such as textra.

    Email problems are handled at the server end
    This is the Passport forum. Your suggestion won't work.

    Posted via CB10
    10-27-20 05:31 PM

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