1. nsurace's Avatar
    When I press the keys on the keyboard and then release them , I feel a sound like a sucker when it comes away from a surface. The keys function smoothly but emit a noise as if it remained attacked a plastic surface. To you going ?
    11-14-14 03:33 PM
  2. power5's Avatar
    Sounds like the typical BB keyboard from your explanation. I do not have a passport though. From what I have read there are rubber domes under the keys to give you that click feeling like on a keyboard on your computer.
    11-14-14 04:46 PM
  3. bakron1's Avatar
    Sounds like a typical Blackberry keyboard to me.
    11-14-14 04:49 PM
  4. nsurace's Avatar
    Absolutely it's not normal! I've got a Q10 and The keyboard is beautiful and perfect!

    Posted via CB10
    11-15-14 07:50 AM
  5. Spawn12's Avatar
    Well then return it and get a new one, could be defective. Or if you can, compare yours to another one.

    But I can bet u that it will be pretty much the same with the noise you are talking about. All BlackBerry keyboards make a clicking sound or clacking sound.

    Posted via CB10
    11-15-14 08:08 AM
  6. mikedolo's Avatar
    agreed^^
    11-15-14 08:12 AM
  7. nsurace's Avatar
    The sound is after 1/20 sec then I release The key

    Posted via CB10
    11-15-14 08:31 AM
  8. nsurace's Avatar
    It could be Take for The guarantee only for this?

    Posted via CB10
    11-15-14 08:37 AM
  9. Spawn12's Avatar
    Lol well god knows how you have come up with that random figure...but easy solution get it replaced and see if that fixes your issue.

    Posted via CB10
    nsurace likes this.
    11-15-14 09:19 AM
  10. Coraya's Avatar
    It could be Take for The guarantee only for this?

    Posted via CB10
    Hmm is it loud enough that you can take a video so that we can hear it?

    Posted via unlocked PASSPORT
    11-15-14 09:36 AM
  11. Tech_Fan_Boy's Avatar
    If all the keys behave the same way I would think this is the normal behavior. I know each of keys makes a noise after being depressed.

    Posted via CB10
    11-15-14 09:50 AM
  12. nsurace's Avatar
    The sound can't be hear in a video. It's particularly evident on The "E" and "N"

    Posted via CB10
    11-15-14 10:34 AM
  13. dejanh's Avatar
    The sound can't be hear in a video. It's particularly evident on The "E" and "N"

    Posted via CB10
    Probably the rubber domes are not rebounding properly. There have been a number of Passports with various keyboard issues, from sticky keys to collapsed domes. If you can, get the phone replaced.

    Posted via CB10
    11-15-14 10:39 AM
  14. Coraya's Avatar
    The sound can't be hear in a video. It's particularly evident on The "E" and "N"

    Posted via CB10
    I would suggest just work through it for now instead of going through the headache of getting the phone replaced. I'm sure the domes will wear out enough that they will be sound normal. I mean the phone is not double typing or mistyping so why not just keep it?

    Posted via unlocked PASSPORT
    11-15-14 10:43 AM
  15. hobbes_nyc's Avatar
    Ask for a replacement

    Posted via CB10
    11-15-14 11:00 AM
  16. nsurace's Avatar
    actually not causing errors in typing , I 'll try to see , as you suggest , if the problem persists using it. I do not want to go back to the q10 for a month! however, the keyboard of Q is far superior: The race of the keys and the click, the Passport in my opinion will never have them
    11-15-14 11:32 AM
  17. Coraya's Avatar
    actually not causing errors in typing , I 'll try to see , as you suggest , if the problem persists using it. I do not want to go back to the q10 for a month! however, the keyboard of Q is far superior: The race of the keys and the click, the Passport in my opinion will never have them
    How long have you had the passport? I'm getting used to the keyboard. It's been a week but every day I'm typing a little faster and a little smoother.

    Posted via unlocked PASSPORT
    11-15-14 11:42 AM
  18. nsurace's Avatar
    I've got It by one week.

    Posted via CB10
    11-15-14 11:53 AM
  19. SeiShinRyu's Avatar
    When I press the keys on the keyboard and then release them , I feel a sound like a sucker when it comes away from a surface. The keys function smoothly but emit a noise as if it remained attacked a plastic surface. To you going ?
    I have exactly the same problem that you describe with four keys (“I”, “O”, “K” and “L”) of my one week old Red unit. No problems at all with the other keys and with my Black and White Passport keyboards. Have you noticed any improvement after one and half months of use?.
    12-27-14 01:15 PM
  20. nsurace's Avatar
    It persists again after months!

    Posted via CB10
    03-26-15 05:33 AM

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