1. doubleagentoreo's Avatar
    I tried uninstalling BB desktop software and reinstalling it, no luck. The computer recognizes it as a storage device but nothing will show up on the device manager or link.
    06-20-15 01:38 PM
  2. anon(9208252)'s Avatar
    Try downloading the newest blend, it has some extra drivers you may need.

    A genius in sheeps's clothing.
    06-20-15 01:44 PM
  3. doubleagentoreo's Avatar
    I have the latest version of blend. Any other suggestions?
    06-20-15 01:47 PM
  4. anon(9208252)'s Avatar
    I have the latest version of blend. Any other suggestions?
    Try a hard reset on your passport , and refresh your PC.
    06-20-15 01:49 PM
  5. doubleagentoreo's Avatar
    How would I back up my data before doing so without link?
    06-20-15 01:49 PM
  6. anon(9208252)'s Avatar
    How would I back up my data before doing so without link?
    A hard reset is like refreshing your PC you don't lose anything,

    hold your volume up and down buttons in together until you see the BB logo.
    06-20-15 02:03 PM
  7. doubleagentoreo's Avatar
    Still no luck. It seems to start downloading the driver while the device is booting and then says "device unplugged" even though I haven't touched it. I tried 2 different cables for this. Any other suggestions?
    06-20-15 02:33 PM
  8. doubleagentoreo's Avatar
    I FIXED IT!!! For anyone having this problem, try turning off usb mass storage on your device and see it the drivers begin to install.
    06-20-15 02:49 PM
  9. anon(9208252)'s Avatar
    I FIXED IT!!! For anyone having this problem, try turning off usb mass storage on your device and see it the drivers begin to install.
    Lol well I didn't think you had that on. I only turn on when needed.

    A genius in sheeps's clothing.
    06-20-15 03:15 PM

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