1. CrackBerry Question's Avatar
    I am getting no service on my blackberry passport all of a sudden and its not a SIM card issue. side note not sure if this matter but i unlocked my passport about 4 weeks ago and this happened 3 days ago! wifi still works! but no network service, no txts calls, just cant find network, all it says is emergency calls only
    02-02-16 01:50 PM
  2. Lusitano17's Avatar
    Settings>network and connections>mobile network> check sim settings.

    If recognized reboot your phone.

    If not recognized remove SIM reboot phone, reinsert sim. .....can also try another sim at this stage if available.

    If that fails check BBVE to test for sim recognition.
    If that fails reload OS.

    Posted via CB10
    02-02-16 02:34 PM
  3. Jay Pai's Avatar
    Sim is Present, Sim status is ready yet still no service only emergency calls!

    what other options do I have?
    02-02-16 03:20 PM
  4. Jay Pai's Avatar
    I also got a new SIM card today incase it was a sim problem but still same problem!
    02-02-16 03:23 PM
  5. Lusitano17's Avatar
    Check network technology settings. And set network selection to auto.

    If that doesn't do anything then set band to 2g or 3g...see what happens.

    Posted via CB10
    02-02-16 03:30 PM
  6. Jay Pai's Avatar
    tried it but nothing, This is so ODD!!!!!! Ive never seen anything like this before! I just dont get it!
    02-02-16 03:47 PM
  7. Jay Pai's Avatar
    I was doing a search on this , apparently quite a few people had a similar problem! so tonight i guess ill try to wipe it all and see if that helps if not Blackberry PRIV it is lol
    02-02-16 04:29 PM
  8. Lusitano17's Avatar
    Did you recently update OS. It's just a thought but radio files may be corrupted.
    May need to reload OS.

    Posted via CB10
    02-02-16 04:37 PM
  9. Jay Pai's Avatar
    no have not updated os recently only did whenever the new version came out! well just incase it might be radio files, how would i go about fixing those?
    02-02-16 05:02 PM
  10. Lusitano17's Avatar
    Need to reload OS or side load the radio bar files.

    Easiest is to selectively backup your preferred data, apps contacts etc and then use BBLINK to reload OS.

    Have you dropped device? Unlikely but possible that antenna may be damaged ....try the simple things first.
    Posted via CB10
    02-02-16 05:05 PM
  11. Jay Pai's Avatar
    ok and ya im sure ive dropped it few times even though i may not remember! how would u check the antenna?
    02-02-16 05:56 PM
  12. Lusitano17's Avatar
    You would have to open the device physically.

    Posted via CB10
    02-02-16 07:51 PM
  13. Lusitano17's Avatar
    Should have asked...did you register your PP with your wireless network after unlocking?

    Go to Settings
    Tap About
    Tap Category
    Choose Network
    Tap the 3dots at bottom of screen
    Register Blackberry

    Posted via CB10
    02-02-16 07:58 PM
  14. Michael Dunn1's Avatar
    Should have asked...did you register your PP with your wireless network after unlocking?

    Go to Settings
    Tap About
    Tap Category
    Choose Network
    Tap the 3dots at bottom of screen
    Register Blackberry

    Posted via CB10
    How in the lords name did you even know to go into that menu?

    That's developer ninja type directions bud!

    Hope it works for OP lol


    Posted via the mighty White Passport
    02-02-16 08:07 PM
  15. Lusitano17's Avatar
    How in the lords name did you even know to go into that menu?

    That's developer ninja type directions bud!

    Hope it works for OP lol


    Posted via the mighty White Passport
    Haha. I hope it works for OP too although it's a shot in the dark!

    Posted via CB10
    02-02-16 08:18 PM
  16. gmsm's Avatar
    I have a SE, it works fine.
    My bro gave me his SIM to have a LTE test, my phone can't get signal with that sim.

    I don't know the reason.

    Maybe you should try other carrier

    Posted via CB10
    02-10-16 08:47 PM

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