1. CrackBerry Question's Avatar
    Bluethooth just won't be turned off. Whatever I do, restarsts, everything.
    Any hints?
    06-06-16 06:12 AM
  2. blackberryroughrider's Avatar
    if you are not able to turn off bluetooth from settings - then try to simulate a "battery pull" by pressing both the volume up and volume down buttons simultaneously until your passport reboots, and try toggling bluetooth on and off

    if it still does not work, then backup your device, do a security wipe, test toggling bluetooth on and off, restore your device if it works and then test toggling bluetooth on and off after the restore

    that is what i would try right off the bat
    06-06-16 04:40 PM
  3. mennonitesausage's Avatar
    Same thing happening with my Passport. It thinks I'm connected to two devices (a Garmin smartwatch and a bluetooth speaker) yet BT is off on both these devices. I'll try the 'hard reboot' method.
    08-18-16 09:47 AM
  4. Rootbrian's Avatar
    I never have experienced that issue at all! I use a JBL speaker and it performs fine. I turn off bluetooth, and it STAYS off.

    If it doesn't for you, then reboot. Hard reboot if not. Also, put everything that can be turned off into the quick settings so you CAN access and toggle what's needed at the swipe of the screen. Power + volume up does it.

    Posted via CB10
    08-18-16 11:59 PM

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