1. jeforero's Avatar
    I place a call using BBM voice (telephone icon) and sometimes they can hear me but I can't hear them. The reverse also happens,I reeive a call and I can hear them but they cannot hear me. Also, when I place a call it tells me that it is "connecting" but the phone just keeps on ringing and the call is terminated about 14 seconds after placing it.
    This started about 2 weeks ago.
    11-28-18 09:00 PM
  2. johnny_bravo72's Avatar
    Similar issues here...

    Were you trying to call someone who was using an iOS/Android device?
    11-28-18 09:47 PM
  3. jeforero's Avatar
    Yes an iOS phone. I have checked the information on this issue but all there is are questions but no concrete answers or some resolution. I wonder if anyone really knows if BB has terminated the phone service between a BB phone and an iOS or Android.
    11-29-18 10:16 PM
  4. BigBadWulf's Avatar
    And let's keep it centralized there. Hope for y'all there's a solution.
    jeforero likes this.
    11-29-18 10:28 PM

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