1. mrkab's Avatar
    I'm not sure why this started but every time I try to use location services I lose radio. If I open an application such as Maps or use another application that attempts to use the location the phone is immediately disconnected, red X and searching for signal. It generally recovers after a few seconds however location still does not work. Quite often I can't get data services back until I completely restart the phone.

    Anyone have this problem or have ideas on how to troubleshoot it? Service is through T-Mobile.
    02-03-15 01:31 PM
  2. mrkab's Avatar
    Factory reset did nothing. Location services works fine if wi-fi is turned on however when using it (e.g. Locate Me in Maps) the cellular signal is still lost.
    02-03-15 03:15 PM
  3. walt63's Avatar
    Try taking out the SIM card for about 20 seconds then insert it back in and restart.
    02-03-15 03:19 PM
  4. mrkab's Avatar
    Pulled the sim for thirty seconds and restarted, same problem. If this could be a Tmo issue that would make sense as it started around the same time as some plan changes I made through their website.
    02-03-15 03:50 PM
  5. walt63's Avatar
    Check with TMO customer support. A new sim may be needed.

    Posted via the CrackBerry App for Android
    02-04-15 08:02 AM

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