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Hi,
my Passport is 4 months old and only today I noticed on a white wallpaper a small white dot, which doesn't shows on black wallpaper only in white or light grey wallpaper. Phone isn't fallen down and I have the original screen protector put on by Blackberry. It's aroudn3-4 mm circle dot.
Any ideas ?
thanks
If you're worried about your display then run tests on BlackBerry Virtual Expert
https://appworld.blackberry.com/webs...ode=CZ&lang=en
I did the test and in the RGB screen one I noticed the problem on white screen, green screen (the dot became light green) red (dot became light red) blue (dot became light blue), no problem on black screen. What can I do ? thanks
Dead pixel, maybe?
Pasaporte Pilipinas | SQW100-1/10.3.2.2204
probably defected pixels.. that's a hardware issue, you might need use your guarantee card
I contacted BB and they told me to bring it to assistance, wtf, now I have to wait 1 month.
I had a dead pixel once, but it was on a BlackBerry Z10.
Sending my precious BlackBerry away was hard, even though Bell let me use a old Curve. It made me miss my BB10 device even more.
Sometimes BlackBerry over estimates the time - should it actually take a month, but I got my phone back in a week.
Post from my Passport or my Z30 or my Playbook
I'm in Italy and there's only one assistance center that has around 1000 phones/week , so u can understand it's quite difficult :-/
I also have that white dot which is centered in the middle and about a quarter down from the top of the phone. It does not bother me
Posted via CB10
I have this white spot/dot as well, it is in the exact same spot (center dot about 1/3 from top) as posted in this post-
[QUOTE=Pcmx;11490040]Attachment 342902
I purchased my Passport from Amazon, not sure where to go from here with return/warranty, can anyone advise?
