1. siggyeaf51's Avatar
    Hello Everybody.
    First of all, I have to apologize for my english.
    I'm Marco from Italy and I have a problem.
    I need to delete all data on a Passport SQW 100 4 for a friend.
    He gave me his BBID, and I start to do the process for the wipe.
    But, when it start again, it ask me the BBID and password. It wrote there is Antitheft App activated. I put in the BBID and password, but it don't accept.
    The device is original, and not robbed.
    I tried to see if there was the IMEI in his BBID but I wasn't able to find it.
    What I have to do now?
    Assistance is the only way?
    I tried to do an Autoloader and everything I found on the net, but nothing works.
    Is it possible to assign the IMEI to a BBID via web?
    Every suggestion and tip will be appreciated.
    Happy New Year all!
    12-30-17 04:34 AM
  2. chiphazard's Avatar
    Hello Everybody.
    First of all, I have to apologize for my english.
    I'm Marco from Italy and I have a problem.
    I need to delete all data on a Passport SQW 100 4 for a friend.
    He gave me his BBID, and I start to do the process for the wipe.
    But, when it start again, it ask me the BBID and password. It wrote there is Antitheft App activated. I put in the BBID and password, but it don't accept.
    The device is original, and not robbed.
    I tried to see if there was the IMEI in his BBID but I wasn't able to find it.
    What I have to do now?
    Assistance is the only way?
    I tried to do an Autoloader and everything I found on the net, but nothing works.
    Is it possible to assign the IMEI to a BBID via web?
    Every suggestion and tip will be appreciated.
    Happy New Year all!
    You will have to have the correct BBID and password. Once in, turn off BlackBerry Protect, then wipe it.

    BlackBerry Since 2006. Passport SE and KEYone
    01-01-18 07:54 AM

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