1. EnginDOGN's Avatar
    Hello CB users. I am having a problem with my passport. It has been 2 months since I have been using the device. It is an AWESOME device. But tonight I came across with an issue. There is a gap on the right side of the screen the edge that connects with the metal part. There is a gap and it is a long gap that last till the end of the keyboard vertically. I can see the lightning of the parts inside of the device. And even I could see the lightning under the screen but I solved it by benting little bit to inside of the device (not with a power to hurt the phone or even a cat!) it seems okay for the screen for now but the keyboard is bothering my even though it is small. Just wanted to share this. Thanks for reading.

    Posted via CB10
    02-23-15 08:14 PM
  2. anon(9208252)'s Avatar
    Get it replaced under warranty.
    02-23-15 08:17 PM
  3. pinardchris's Avatar
    Happened to me exactly after 2 months of use. Just take it back to point of purchase and get it replaced.
    02-23-15 08:29 PM
  4. EnginDOGN's Avatar
    I bought it from dubai on vocation. Wont get there near future. And there isnt any BlackBerry shop here so. I guess I am gonna die

    Posted via CB10
    02-23-15 08:30 PM
  5. anon(9208252)'s Avatar
    I bought it from dubai on vocation. Wont get there near future. And there isnt any BlackBerry shop here so. I guess I am gonna die

    Posted via CB10
    I think one of the carrier's will still send it in for warranty or service.
    02-23-15 08:32 PM

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