I have been having problems with my passport since end of 2015. It has been a really bad experience, but at the end I reloaded the software but I am stuck in the Gestures section. I can not go forward, the phone just frozes here.
I have been having problems with my passport since end of 2015. It has been a really bad experience, but at the end I reloaded the software but I am stuck in the Gestures section. I can not go forward, the phone just frozes here.
Try a hard reboot.
If that doesn't work reload OS with BlackBerry Link or by means of an Autoloder.
If you aren't clear on process keep posting.
Posted via CB10