10-29-14 11:12 AM
61 123
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  1. rai187's Avatar
    I got a BlackBerry Passport a couple days ago and I always seem to have a weak signal. In my home my Z10 would get me five out of five bars but the Passport gives me only three. In other places where I would have one to two bars on the Z10 now will be no bars on the Passport.

    I am on the Fido network and using the latest software 10.3.0.908

    Posted via CB10
    10-18-14 03:20 PM
  2. anon721037's Avatar
    Ya I think it's software related, as in the new survey they are asking about signal drop.

    Posted via CB10
    10-18-14 03:22 PM
  3. rai187's Avatar
    I really hope you are right because I would hate if I had a defective device after waiting two weeks for one.

    Posted via CB10
    10-18-14 03:34 PM
  4. anon721037's Avatar
    What setting do you have it on.
    Try putting of the new leaks on, 1418 was pretty good for me.
    And 10.3.1 I am trying again right now.
    Posted via CB10
    10-18-14 03:36 PM
  5. rai187's Avatar
    What do you mean by that?

    Would I have to load a full leak or could I just load a bar file?

    Posted via CB10
    10-18-14 06:15 PM
  6. anon721037's Avatar
    You have the latest official so you should be good. Try turning airplane mode on then back off see if it helps


    Posted via CB10
    10-18-14 06:43 PM
  7. RA-HA's Avatar
    OS 1418 comes with software 908. Sounds like your already have the latest 'leak' (not of 3.1. of course).

    Posted via CB10
    10-18-14 06:45 PM
  8. anon721037's Avatar
    You could try a couple of hard resets also.

    Posted via CB10
    10-18-14 06:50 PM
  9. rai187's Avatar
    The hard resets didn't help. Not happy about this at all.

    Posted via CB10
    10-18-14 11:41 PM
  10. anon721037's Avatar
    Well you could always try warranty.

    Official pain in the **** of the peevishlicious crew.
    10-18-14 11:42 PM
  11. anon(5906760)'s Avatar
    I noticed weaker signal at home as well, but i never get any dropped coverage. I'm fine with 2 bars, as long as i don't lose the signal.

    I'm sure it's software related, i was thinking a energy saving feature or something but idk.

    Posted via CB10
    10-18-14 11:48 PM
  12. allsportsfan's Avatar
    I've noticed that the bar strength is less bars but no drops. Isn't that what matters, most? I'd be more unhappy if I had 5 bars and it kept dropping.

    Posted via CB10
    10-19-14 12:29 AM
  13. thymaster's Avatar
    Low signal does't mean much. The reality is you could be having the best signal quality and the phone bars show 1 or less. You could have a poor connection and the bar shows 3 or 4. As long as you're not dropping calls or distorted sounds, you should just ignore what the software is telling you.
    10-19-14 01:15 AM
  14. rai187's Avatar
    Well the problem is I have no signal in areas my Z10 would get at least two bars. So yes it is a huge problem for me.

    Posted via CB10
    10-19-14 01:18 AM
  15. SeiShinRyu's Avatar
    Well the problem is I have no signal in areas my Z10 would get at least two bars. So yes it is a huge problem for me.

    Posted via CB10
    I am afraid your phone coul be defective. I have compared my Passport signal reception with that of my Z10 and Z30, and the Passport has the best sensitivity. Software version is the original: 10.3.0.675.
    10-19-14 03:10 AM
  16. rebroker2009's Avatar
    Sounds defective to me as well

    Blackberry Passport on the TELUS network
    10-19-14 03:13 AM
  17. whitbags's Avatar
    I am getting the same problem with signal loss at home. A proper PITA. When outdoors this isn't a problem.

    Posted via CB10
    10-19-14 03:57 AM
  18. will308's Avatar
    what was the radio that the passport was released with ..........and also anybody know where I can download it from?

    thanks
    10-19-14 04:32 AM
  19. SeiShinRyu's Avatar
    what was the radio that the passport was released with ..........and also anybody know where I can download it from?

    thanks
    In my Passport is 10.3.0.1053 (original). I do not know where it is available.
    10-19-14 07:21 AM
  20. will308's Avatar
    In my Passport is 10.3.0.1053 (original). I do not know where it is available.
    yea that's the one I mean ...great
    10-19-14 11:40 AM
  21. rai187's Avatar
    Would it be possible to load an older radio file to see if that helps?

    Posted via CB10
    10-19-14 02:25 PM
  22. anon721037's Avatar
    Would it be possible to load an older radio file to see if that helps?

    Posted via CB10
    Yes but you can't go back to far.

    Posted via CB10
    10-19-14 02:27 PM
  23. Swagg777's Avatar
    Same issue, only getting 2 bars at home, sometimes 1, weird
    10-19-14 02:44 PM
  24. anon721037's Avatar
    Yes I think it's OS related as they were asking questions on the last survey about reception.

    Posted via CB10
    10-19-14 03:21 PM
  25. rai187's Avatar
    How would I load an older radio file to see if the problem is software related?

    Posted via CB10
    10-19-14 05:42 PM
61 123

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