1. AshMcAuliffe's Avatar
    My Passport had been brilliant for playing Wav files but all of a sudden the music player won't play them. I get the error message shown in the attachment. Any ideas?
    Wav files no longer playing-img_20150509_202811.png

    Posted via CB10
    05-09-15 03:28 PM
  2. Smiley88's Avatar
    Try reset your BlackBerry.

    Posted via CB10
    05-09-15 03:56 PM
  3. K EV's Avatar
    My Passport had been brilliant for playing Wav files but all of a sudden the music player won't play them. I get the error message shown in the attachment. Any ideas?
    Click image for larger version. 

Name:	IMG_20150509_202811.png 
Views:	288 
Size:	27.5 KB 
ID:	351975

    Posted via CB10
    I too have lost wav files and i have done a hard reset

    Posted via CB10
    05-09-15 07:30 PM
  4. AshMcAuliffe's Avatar
    I've done a hard reset and nothing. The track works in Neutron but not the music player which is frustrating! How can it just suddenly stop working?!

    Posted via CB10
    05-10-15 01:41 AM
  5. Smiley88's Avatar
    Did you guys update the os by any chance?

    Posted via CB10
    05-10-15 03:07 AM
  6. AshMcAuliffe's Avatar
    Everything is updated to the latest OS.

    Posted via CB10
    05-10-15 11:44 AM
  7. Smiley88's Avatar
    I just tried and it works in my Passport.

    Wav files no longer playing-img_20150510_100658.png
    Wav files no longer playing-img_20150510_100636.png

    email me your .wav file to support@toysoft.ca and i'll try it.

    Posted via CB10
    05-10-15 12:08 PM
  8. AshMcAuliffe's Avatar
    I just tried and it works in my Passport.

    Click image for larger version. 

Name:	IMG_20150510_100658.png 
Views:	97 
Size:	67.1 KB 
ID:	352091
    Click image for larger version. 

Name:	IMG_20150510_100636.png 
Views:	96 
Size:	22.0 KB 
ID:	352092

    email me your .wav file to support@toysoft.ca and i'll try it.

    Posted via CB10
    I have emailed you a track. Thank you.

    Posted via CB10
    05-10-15 05:03 PM

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