1. FinnBerry's Avatar
    I was writing whatsapp message while listening music through my bluetooth headset and suddenly my virtual keyboard was gone and touch function doesn't work anymore on keyboard

    I can't type dots or commas anymore because of missing virtual keyboard smiley face

    I red that some other people had similar problems with other BlackBerry models when connecting to certain bluetooth devices

    Is there a trick to fix it or do just need to boot the devise question mark

    Posted via CB10
    12-04-14 11:56 AM
  2. FinnBerry's Avatar
    Booting the device helped, but if you can somehow lock your touch pad on your keyboard and hide the virtual keyboard with some key combination, I would like to no how?

    Or is it a glitch with bluetooth headset not working with blackberry os?

    Posted via CB10
    12-04-14 12:24 PM
  3. robsteve's Avatar
    Check your Bluetooth headset settings on the phone. Long press the device in the list, then select device details to see if maybe it is connecting as a keyboard or something else that may effect your keyboard.
    12-04-14 12:33 PM
  4. FinnBerry's Avatar
    At least now it's connected as music device. I will keep checking if it some how changes.

    Thanks for the tip.

    Posted via CB10
    12-04-14 12:50 PM

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