1. mediumblock's Avatar
    I used the usb mass storage feature on my passport, to transfer files from my friends computer, it transfers over fine, however when I disconnect my phone, the files are no longer there, only the folder names remain.

    What can I do to fix this?
    02-08-15 08:16 PM
  2. Arabianhorse's Avatar
    Are you transferring to an sd card?
    What size is it?
    Did you format the card?
    If transferring to device memory, is there enough room?

    SQW-100-1 & Z30 10.3.1.2072
    02-08-15 10:20 PM
  3. mediumblock's Avatar
    I am transferring to an sd card, its 64gb, when i first put the sd card in my device i fromatted it, there are files on my sd card that are on my sd card (using blackberry link) that store just fine, its only usb mass storage giving me issues
    02-08-15 11:43 PM

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