1. chevpro's Avatar
    Goes through the full download and install on either Link or Sachesi then after the restart and setup it cycles 3-4 times. After it finishes it shows the original OS. Using a Passport. BlackBerry support was unable help without starting a case through Rogers.

    Anybody got any idea on this one?

    Posted via CB10
    04-11-15 07:42 PM
  2. chevpro's Avatar
    Bueller??

    Posted via CB10
    zombiecupcake likes this.
    04-12-15 07:04 PM
  3. K EV's Avatar
    Goes through the full download and install on either Link or Sachesi then after the restart and setup it cycles 3-4 times. After it finishes it shows the original OS. Using a Passport. BlackBerry support was unable help without starting a case through Rogers.

    Anybody got any idea on this one?

    Posted via CB10
    I had the same issue it kept reloading until I held the off button, then it booted normal and it didn't update but notification popped up saying you have the latest software and it's been fine ever since.

    Posted via CB10
    04-12-15 08:57 PM
  4. chevpro's Avatar
    For those with similar issues, I had to do a factory reset. Updated fine after that, then reloaded my backup.
    Seems to work fine now.


    Posted via CB10
    04-15-15 08:23 AM
  5. anon(870071)'s Avatar
    Goes through the full download and install on either Link or Sachesi then after the restart and setup it cycles 3-4 times. After it finishes it shows the original OS. Using a Passport. BlackBerry support was unable help without starting a case through Rogers.

    Anybody got any idea on this one?

    Posted via CB10
    Always try to do hard install update! I've seen this happen when there is a limited amount of available ram on device!

    Only resync contacts, calendar and settings only!!!

     PassportSQW100-1 / 10.3.1.2708 Rogers Wireless
    04-16-15 01:16 PM

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