1. theclipart's Avatar
    has anyone come across this? my passport DENIES to download a file that is 9.9MB is size. i always retry, and it always refuses and denies. i find this utterly ridiculous, since i work with graphics and need to see images sent from clients. is there a setting somewhere where this can be fixed? is this a bug? i have never seen this happen before.

    PP, 64GB mem card, wifi & cellular. both refuse to download and give me a "File is too large" error.
    running latest os
    12-27-14 11:52 AM
  2. Bla1ze's Avatar
    You sure that's not a limitation of your email? I've downloaded up to 25MB attachments.

    unable to download ~10MB files sent through email-img_20141227_144340.jpg
    12-27-14 12:39 PM
  3. tokyoshooter's Avatar
    What email service provider are you using?

    Posted via CB10
    12-27-14 12:45 PM
  4. Soul_Est's Avatar
    What about using DropBox or Box for temporary storage of files? Email a link to the file and your good to go! I realize that it could be a really PITA with many clients however.
    12-27-14 07:32 PM
  5. Ducca683's Avatar
    Some email service providers will limit size of the attachments...Entsome will filter on on file type..Enterprise grade services of some companies /Notes and Exchange /, as well. Gmail and some others will handle large size attachments with no issues... no issues with Passport, at least I have none (largest size received : 27 mb).

    Dropbox and other file repositories are good work around

    12-27-14 09:06 PM
  6. theclipart's Avatar
    no, its not my provider. i can receive 25MB emails...but not able to download it when it hits my PP. its bizarre.

    i should also add ive tried it through my gmail and my work exchange acct. both refuse to download and tell me the file attached is too large. the file was 9.9MB.
    12-29-14 06:44 AM

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