1. Bfalcon1's Avatar
    I am having an issue powering off my Passport. Has this happened to anyone else? I also have the flickering problem and the freezing of apps. I plan to back up the device tomorrow, wipe it and reload the back up. Hopefully this will be the fix. Any other advice?

    Posted via CB10
    03-11-15 10:33 PM
  2. brookie229's Avatar
    10.3.1.2480 , get it!


    Posted via CB10
    03-11-15 11:14 PM
  3. Pdinos3's Avatar
    I am having an issue powering off my Passport. Has this happened to anyone else? I also have the flickering problem and the freezing of apps. I plan to back up the device tomorrow, wipe it and reload the back up. Hopefully this will be the fix. Any other advice?

    Posted via CB10
    You were already replied to in the other thread. How can we give you advice if you don't read your replies?


    Here's the fix
    http://forums.crackberry.com/showthread.php?t=1000622

    Via CB Running  PassportSQW100-1/10.3.1.2480
    03-11-15 11:19 PM
  4. RoseBud68's Avatar
    Who turn off their BB these days!!! I never turn off my Z10 and My new Passport will not turn off either. As for the Flicker....there a thread on that.
    03-11-15 11:22 PM
  5. Core_Frequency's Avatar
    I had the same problem when I was talking to BlackBerry support during the trouble shooting process, it would refuse to turn off and when it finally did it wouldn't reload the OS through BB link. I also had proximity sensor and light sensor issues. Hopefully the replacement doesn't have these issues. They are going to be sending a replacement, hopefully the new one won't have these issues.

    Posted via CB10
    03-12-15 12:19 AM
  6. Bfalcon1's Avatar
    I still can't turn off my Passport. I switch between that and a Classic so would like the ability to turn it off. Why does this happen?

    Posted via CB10
    04-04-15 09:15 AM

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