1. prplhze2000's Avatar
    Used my Priv for a weekend so I switched media card to it and back to Passport. Now it tells me on my SE that the file is an unsupported format when I try to play music on it.

    How do I fix it? Thanks.

    Posted via CB10
    08-17-16 10:08 AM
  2. Carl Estes's Avatar
    what is the format that you used previously that worked, and what is it now, like the ones that won't play?
    08-17-16 11:52 AM
  3. prplhze2000's Avatar
    Damned if I know. I copied from iTunes in BlackBerry link. Guess android screwed it up. Nuetron works though

    Posted via CB10
    08-17-16 12:05 PM
  4. RoseBud68's Avatar
    Sound Looney.

    Posted via CB10
    08-17-16 01:08 PM
  5. JakeTheCat's Avatar
    Funny, the exact same thing happened to me today. I found this post with no solution so I just restarted my phone. Now everything is back to normal. I hope that works for you too.

    Posted via CB10
    08-17-16 02:49 PM
  6. prplhze2000's Avatar
    That worked. Thanks.

    Posted via CB10
    08-17-16 06:45 PM
  7. Blackberryblade's Avatar
    This happens to me randomly....and my headphone jack....i just restart and the music etc all works again.

    Posted via BlackBerry Passport
    08-17-16 09:41 PM

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