1. AnhPham's Avatar
    Hi everyone,

    I am currently using the Passport and I just got my dad a Q10. We both updated to OS 10.3.1 when it first rolled out and decided to try BBM Voice for the first time. Unfortunately even though we used the same WiFi connection and sat right next to each other, we couldn't connect. If I called my dad, he sometimes received the call and when he swiped to answer, nothing happened. After a few seconds it just announced that call could not be connected. Anyone with the same problems or suggestions?

    Posted via CB10
    02-24-15 02:23 AM
  2. Pulkist's Avatar
    Yup, I've been facing this problem for a while now. Also, Bbm has got way too laggy.
    02-24-15 02:29 AM
  3. Bla1ze's Avatar
    Have you updated BBM? - KB36633-Unable to place a BBM video or voice call after upgrading to BlackBerry 10 OS version 10.3.1. There is known issue with the update.
    02-24-15 02:31 AM
  4. AnhPham's Avatar
    I didnt see that BBM had an update in Blackberry World until I clicked on BBM app and saw it needed one. Just done updating on my Passport, now I will update the Q10 too, see if it could fix this problem.

    Posted via CB10
    02-24-15 03:01 AM

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