1. tlswandering's Avatar
    Changed my Z30 to a Passport a week ago, tried to download and install theScore mobile, it is stuck at 50% download/install mode in BlackBerry World for over a week. Running out of ways to stop this from running? Anyone else have this problem? How did you solve it?

    Posted via CB10
    02-07-17 12:26 PM
  2. brookie229's Avatar
    You may have to use the Blackberry World recovery tool. If you search for that you can find the download site (sorry no time to find it for you).
    p.s I just downloaded and installed that app no problem on my Passport.
    Last edited by brookie229; 02-07-17 at 02:04 PM.
    02-07-17 12:57 PM
  3. tlswandering's Avatar
    Thank-you, I will give it a try

    Posted via CB10
    02-07-17 01:22 PM
  4. tlswandering's Avatar
    Reloaded Blackberry World using the tool to no avail. theScore mobile app is still there stuck in the 50% range of the download/install mode.
    02-07-17 03:32 PM
  5. tlswandering's Avatar
    Tried 2 more things and I finally got it to clear,
    1. "Clear the BlackBerry World cache by performing the following steps:

    Open BlackBerry World
    Swipe down from the top bezel and select Settings
    Tap on the Version number listed at the bottom of the screen.
    Select Back, and close the application.
    Reopen the BlackBerry World application and perform the download once again."

    2. Open BlackBerry World
    Swipe down from the top bezel and select Settings
    Open General Settings
    Hit Refresh BlackerryWorld" button

    Problem is now resolved
    02-07-17 05:06 PM
  6. brookie229's Avatar
    Glad you have it resolved. I should have suggested that refresh - totally forgot about it!
    02-07-17 07:09 PM

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