1. Walter Rubin's Avatar
    4 bars yet nothing works. What could the problem be???

    Posted via CB10
    11-10-16 09:21 AM
  2. 85_305's Avatar
    Call T Mobile.

    Posted via CB10 Passport
    11-10-16 11:29 AM
  3. Walter Rubin's Avatar
    My Blackberry Passport's network connection has been non-existent or quite sporadic for last three months. Of course I could use wi-fi where available but I've been carrying a flip phone around with me so I could get calls since I've had no phone service. Even when my phone said 4GLTE I wasn't able to get internet or phone. Tried security wipe, hard and soft resets, turning airplane mode on and off, replacing Sim card three times. I was worried maybe defective sim tray or antenna problem. T-Mobile suggested reinstalling operating system. I didn't know that a security wipe and reinstalling the Blackberry 10 operating system were not the same. That did the trick-except for indoor my apartment house-which can be corrected with free Cellspot router from T-Mobile. Before reinstalling the OS make sure you have complete backup on Link so you can restore everything when done-apps, photos etc.

    Posted via CB10
    11-12-16 09:53 AM
  4. Walter Rubin's Avatar
    Blackberry users on T-Mobile's network will be experiencing non-service or sporadic service at best till at least Mid-January as the carrier is doing a massive updating of their towers as per their tech support expert I spoke to today. So just changing sim cards, reloading operating systems etc. won't solve any Emergency Calls Only or no network found warnings. Or sometimes I seemed to be on 4GLTE yet no phone or Internet.

    Posted via CB10
    11-15-16 02:11 PM

Similar Threads

  1. PRIV system update or just overheated?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-10-16, 09:25 AM
  2. Does the Dtek60 run on Blackberrys servers
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-10-16, 09:16 AM
  3. How to transfer all phone info from Priv to Dtek60
    By SiR_JDM in forum BlackBerry DTEK60
    Replies: 5
    Last Post: 11-10-16, 09:05 AM