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05-27-18 08:43 AM
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  1. hawksi's Avatar
    Hello,
    I know this has been quite an issue for people and I searched through all through all threads without finding a solution.
    First of all I can't wipe my device at the moment because I'm travelling, have no computer and no backup possibility.
    CCLEANER doesn't help me as well.
    I removed the sdcard and simcard and searched with TotalCommander for files bigger than 1MB but couldn't find anything useful.
    I removed most of the Android apps but not all.
    Any other idea I could try with just the device?
    Thanks a lot!

    Posted via Passport
    05-01-18 12:40 PM
  2. hawksi's Avatar
    Just another interesting thing :

    Searched with Total Commander for all (*) files in root directory. It found 105955 files and 11338 folder. Selected all results in a total size of 12.0G (skipped proc,dev,sys).

    Posted via Passport
    05-01-18 01:14 PM
  3. Dunt Dunt Dunt's Avatar
    Maybe adjust the length of the "sync" with your accounts (email).

    Check the download folder for APK installation files you "might" not need anymore.

    Know it's doubtful at this point, but any Movies that might have been download by BlackBerry World (those use to take up a lot of space).
    BigAl_BB9900 likes this.
    05-01-18 01:27 PM
  4. conite's Avatar
    Hello,
    I know this has been quite an issue for people and I searched through all through all threads without finding a solution.
    First of all I can't wipe my device at the moment because I'm travelling, have no computer and no backup possibility.
    CCLEANER doesn't help me as well.
    I removed the sdcard and simcard and searched with TotalCommander for files bigger than 1MB but couldn't find anything useful.
    I removed most of the Android apps but not all.
    Any other idea I could try with just the device?
    Thanks a lot!

    Posted via Passport
    Post a screenshot of your device monitor, storage.
    05-01-18 01:31 PM
  5. Chuck Finley69's Avatar
    Unfortunately, the successful resolutions to your question seem to involve "wiping your device" so asking once more isn't changing the answer.

    Perhaps, if you call BB tech support, another serious alternative specific to your device for a small charge might be available.

    I'm saying this as serious response as risky to lose all your information while on the road.
    05-01-18 01:34 PM
  6. leeiling's Avatar
    I would just wipe the device.
    OS can go wrong regardless of which OS.

    Posted via CB10
    05-01-18 06:48 PM
  7. hawksi's Avatar
    Thank you very much for all your answers.

    I thought about the email sync as well because I've set it to the max of 90 days. But still it can't be that much space.
    Checked already APK's and movies.

    As I said wiping the device is not my first choice at the moment but since I'm on the road for longer I might have to consider.
    That would be the security wipe under security and privacy? Is the SD card effected too? The most important things are the data on the card and my emails. But Emails are going to be synced after setting up all my accounts isn't it? Password Keeper is also important since I've stored everything there...


    Posted via Passport
    05-02-18 12:02 PM
  8. conite's Avatar
    Thank you very much for all your answers.

    I thought about the email sync as well because I've set it to the max of 90 days. But still it can't be that much space.
    Checked already APK's and movies.

    As I said wiping the device is not my first choice at the moment but since I'm on the road for longer I might have to consider.
    That would be the security wipe under security and privacy? Is the SD card effected too? The most important things are the data on the card and my emails. But Emails are going to be synced after setting up all my accounts isn't it? Password Keeper is also important since I've stored everything there...


    Posted via Passport
    You didn't post a screenshot of your device monitor / storage like I had suggested.
    05-02-18 12:09 PM
  9. hawksi's Avatar
    Sorry it is not possible with CB10
    Attached Thumbnails System storage almost full-img_20180502_185429.jpg  
    05-02-18 12:18 PM
  10. conite's Avatar
    Sorry it is not possible with CB10
    OMG, I've never seen System that high before. That number should be between 3 and 6.

    You must have had a couple of OTA updates that went horribly wrong.

    You have absolutely no choice but to do a security wipe or run an autoloader. Preferably the latter.
    05-02-18 12:39 PM
  11. hawksi's Avatar
    That would mean I need a computer isn't it?
    Than I have to go through the security wipe.
    Damn anyway...

    Posted via Passport
    05-02-18 12:46 PM
  12. conite's Avatar
    That would mean I need a computer isn't it?
    Than I have to go through the security wipe.
    Damn anyway...

    Posted via Passport
    https://mega.nz/#!1NZ1SQBB!yL_ZV5UFz...1-Opwv7f6JCxhM

    Download to PC, unzip it, plug in your phone, and run the autoloader. Done.

    Device will be completely wiped in the process.
    ahhhlain likes this.
    05-02-18 01:06 PM
  13. Leyra B10's Avatar
    Just another interesting thing :

    Searched with Total Commander for all (*) files in root directory. It found 105955 files and 11338 folder. Selected all results in a total size of 12.0G (skipped proc,dev,sys).

    Posted via Passport
    Do you have a lot of duplicates?

    Posted via CB10
    05-02-18 02:09 PM
  14. Dunt Dunt Dunt's Avatar
    That would mean I need a computer isn't it?
    Than I have to go through the security wipe.
    Damn anyway...

    Posted via Passport
    Security Wipe can be done without a computer.... if it works, which isn't a guarantee.

    Autoloader is what I'd do, but it does take a PC.

    SD Card shouldn't be affected, as long as it's not encrypted. (if encrypted you don't want to wipe or reinstall the OS until you backup that data).

    Use the Export function on Password Keeper and save it to the SD - or even to a cloud location too.

    Email and associated contacts should sync if they are accounts that sync between all your devices.
    BigAl_BB9900 likes this.
    05-02-18 02:09 PM
  15. hawksi's Avatar
    Thank you very much again.
    The filescan couldn't find anything suspicious like duplicates, thumbnails, large files etc.

    I try to run the autoloader on some PC at an Internet café, but have to deal with the current situation for some days still.

    Posted via Passport
    05-03-18 04:21 AM
  16. hawksi's Avatar
    Back again... is there any way to use the autoloader file with a mac computer

    Posted via Passport
    05-21-18 04:35 AM
  17. tegar ramadhanu kariadinata's Avatar
    I think you are using playstore

    Posted via CB10
    05-21-18 09:09 AM
  18. hawksi's Avatar
    Sorry what do you mean?

    Posted via Passport
    05-21-18 10:56 AM
  19. William Young4's Avatar
    Try removing some ****.

    Posted via CB10
    05-22-18 12:16 AM
  20. tegar ramadhanu kariadinata's Avatar
    Yap. Remove your XXX3GP

    Posted via CB10
    05-22-18 06:35 AM
  21. m3ach's Avatar
    Back again... is there any way to use the autoloader file with a mac computer

    Posted via Passport
    In answer to your actual question, no. You need to use a PC.

    Posted via CB10 using my Classic running 10.3.3.3216
    05-22-18 07:40 AM
  22. hawksi's Avatar
    In answer to your actual question, no. You need to use a PC.

    Posted via CB10 using my Classic running 10.3.3.3216
    Thank you m3ach, the only useful answer...

    And in which thread can I always find the newest firmware autoloader for the Passport (I have the AT&T Version) ? There seems to be so much different so I'm unsure.

    Posted via Passport
    05-22-18 08:18 AM
  23. m3ach's Avatar
    Thank you m3ach, the only useful answer...

    And in which thread can I always find the newest firmware autoloader for the Passport (I have the AT&T Version) ? There seems to be so much different so I'm unsure.

    Posted via Passport
    Take a look here:

    http://forums.crackberry.com/showthread.php?t=943672

    All the OS's are available there thanks to thurask.

    Posted via CB10 using my Classic running 10.3.3.3216
    05-22-18 08:59 AM
  24. hawksi's Avatar
    Awesome thank you m3ach!

    Posted via Passport
    05-22-18 11:44 AM
  25. m3ach's Avatar
    Do not worry, you do not need to delete anything. Simply transfer some apps and files from the internal storage to the SD card.

    To do this, of course, your phone or tablet must support external memory. If this condition is met, you only have to make sure you are using the Android Lollipop operating system. Then, with the steps listed below, you can easily move files and applications to the SD card to free up internal storage.

    Click the Settings icon at the bottom of your Android device's title screen.
    Err... you do realise this is a BB10 OS phone?

    As far as I am aware this isn't possible on BB10?
    Haivu1945 likes this.
    05-22-18 04:11 PM
34 12

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